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Toyota of Kent

Kent, OH

Overview
Employees
Reviews
Vehicles
4.8
1,090 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,090 reviews

June 26, 2023

Everyone treated us with respect, no high pressure, and a pleasure to work with. Thank you More

by clanstrum
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dan, Dale
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Jun 30, 2023 -

Toyota of Kent responded

Clanstrum, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
June 25, 2023

Great service. Friendly staff. Knowledgeable about product and services. Everything explained so that it is understood and clear. More

by JEREMY.L.STEWART76
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2023 -

Toyota of Kent responded

Jeremy.l.stewart76, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
June 25, 2023

friendly very helpful fair priced excellent vehicles fast sales knowledgeable clean nice showroom informative of purchase More

by ADELEIO27
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
dodge
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Jun 29, 2023 -

Toyota of Kent responded

Adeleio27, we are so happy to read such a great review about Toyota of Kent! Thank you so much again for your feedback! We hope you have a great day!

Helpful
June 24, 2023

Buying my new 2023 Toyota Camry was a pleasant experience! The salesperson was knowledgeable and took time to explain the new safety features and technology that came with my car. More

by moriartycam
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Powers
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Jun 29, 2023 -

Toyota of Kent responded

Hi Moriartycam! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 24, 2023

Always wonderful customer service, it is service associates like yours that build customers for life. More

by MJSIMMS6
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 29, 2023 -

Toyota of Kent responded

Mjsimms6, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 23, 2023

This Toyota dealership had the best maintenance crew. They are professional and they employee techs that have a long history of excellence. I am never disappointed. Marciann Backus More

by MARCIMOE68
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

Toyota of Kent responded

Marcimoe68, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. Thank you so much again for your feedback! We hope you have a great day!

Helpful
June 23, 2023

I had a great exprience buying my first car with Justin's help at toyota. More

by TALENHIDE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Young
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Jun 29, 2023 -

Toyota of Kent responded

Hi Talenhide, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 22, 2023

My car was in 5 days later than they said it would be. They told me it was going to be there that day after I signed for it but it wasn’t.. I feel this dealership is untrustworthy. More

by JANELLEHEISER1973
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Gary Shultz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Lucas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylee Genthner
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2023 -

Toyota of Kent responded

Hi Janelleheiser1973, thank you for taking the time to let us know again about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We apologize for the inconvenience that Toyota motor company has caused you with the delay in notice of the vehicle status. We try our very best to give you an accurate pick up date, based off the information Toyota gives us. Thank you again.

Helpful
June 22, 2023

First time there was impressed at how they listened to my concerns & addressed the issues More

by jgauding7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dale
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Jun 25, 2023 -

Toyota of Kent responded

Jgauding7, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
June 22, 2023

It is just fine and work was done quickly and efficiently. Would go there again. More

by GUYAURORA0
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 25, 2023 -

Toyota of Kent responded

Guyaurora0, we are so pleased you enjoyed your visit to Toyota of Kent! Please don't hesitate to reach out to us if there's anything more we can do!

Helpful
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