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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,982 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,982 reviews

April 05, 2024

Great job, nice customer service. Friendly and give a report of what was done to the car More

by MONTAGUTF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

April 05, 2024

Service usually take several hours , but over all is a good customer service . Only problem you either wait there or go home and came back. More

by JERO02202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Monico
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Apr 05, 2024 -

Toyota of Lancaster responded

We are beyond thankful for your review. Thank you for sharing your rating with us and the community.

April 05, 2024

I enjoy coming to Lancaster Toyota because you guys service is great very kind people making sure that you are happy. Kudos to you all as a group of people to service the community. More

by PACKSTONSANDERSO1850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path

April 04, 2024

I appreciate the professional, friendly staff. I continue to bring my car to Lancaster Toyota, even though I live 4 hours away, as I really appreciate the great customer service. More

by BENSONLS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

April 04, 2024

An excellent customer service and job done with great care. I love to be there to service my car to enjoy their service. More

by torres78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

April 03, 2024

When I came in he took care of me and the issues I had with my car and kept me posted while my sunroof motor blew I'm glad they caught this on time gave me a rental and took care of me , would definitely More

by itsmepattyf
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
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Apr 03, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

April 03, 2024

Marco and Burrito did a great job setting up the car and getting me to the price I wanted to pay More

by robertcru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

April 03, 2024

Toyota of Lancaster has always been very honest and reliable when servicing my vehicles. Also, very dependable. More

by grfrapp
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Vodegel
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Apr 04, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

April 01, 2024

fue muy bueno me ayudó mucho desde un inicio amable eficiente encuentra la manera de que tu compra sea rápida y sin problema More

by hazibe248
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Toyota of Lancaster responded

Nos esforzamos por ofrecer una experiencia excepcional a todos nuestros clientes y nos alegra saber que tuvo una experiencia agradable en nuestro concesionario. Apreciamos su negocio y lo valoramos como cliente.

March 31, 2024

Arrived @ 7:30 for appointment to have crack in my windshield filled. The worker to do the job doesn't arrive until 10. Tawnya reschedule the appointment for 2:15 . I arrived but the worker had gone h More

by VANITA66
Recommend Dealer
No
Employees Worked With
Tawnya
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Apr 01, 2024 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. I appreciate you bringing this to our attention. We will be sure to speak with all parties involved. Please let me know if you still need assistance. You can reach me at (661) 952-2103.

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