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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,977 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,977 reviews

March 07, 2024

Great Customer Service as they listened and followed through Recommend the dealership No thank you More

by BERMEA_A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chanin
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Mar 07, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

March 07, 2024

Came into the dealership with no expectations. Rite off the get go Fernando Leon approached us and made us feel comfortable. Overall it was a great experience and would highly recommend Toyota of More

by Nerigarcia411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Fernando Leon receives the recognition he deserves. Have a great day and enjoy your new car!

March 07, 2024

This was the second time I have purchased a Camry at Toyota of Lancaster. Both experiences were positive. The thing I most appreciated was being treated with respect. By the way, I LOVE my new car! More

by popeye.durfwad
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marco Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you. Thank you for your continued Loyalty and Congratulatons!

March 07, 2024

Every encounter I have had with Toyota of Lancaster has consistently been positive. The staff members demonstrate a high level of professionalism, making me appreciate their services even more. One aspect More

by renata1194
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
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Mar 07, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

March 07, 2024

It was a good experience. I was able to have the brakes replaced and oil change completed. They did change the cabin filter and left my glovebox on the passenger side floor. C More

by Janine S.
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
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Mar 07, 2024 -

Toyota of Lancaster responded

Thank you for leaving us a review. I do apologize that certain items in your vehicle was overlooked at time of pick up but I'm happy to hear our staff was able to rectify the issues promptly. Thank you for your continued support we hope to serve you soon.

March 06, 2024

Toyota of Lancaster is great ! Everyone in service dept is friendly and awesome! Highly recommend More

by bquevedo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Velasco
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Mar 05, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

March 06, 2024

Slow service Waiting to long for standard oil change after making appointment days in advance to avoid long wait time More

by johnwcarey
Recommend Dealer
No
Employees Worked With
Service department
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Mar 06, 2024 -

Toyota of Lancaster responded

I'm sorry to hear you had an unsatisfactory experience with our Service Department. We will be sure to speak with our staff to make improvements to our procedures in order to reduce the wait time for our customers. We appreciate you bringing this issue to our attention and we will speak with all parties involved.

March 06, 2024

People were very respectful and helpful! My truck took 50 minute's longer than originally scheduled More

by h.arandense
Purchase Time
Recommend Dealer
Yes
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Mar 06, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day! We will be sure to keep an eye on the amount of time it takes to service our customer's vehicles.

March 05, 2024

Great customer service Always! !! I always have a great experience. Thank you! The staff is always friendly, helpful and polite! More

by TERGW5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Mar 05, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

March 05, 2024

I had some negative experiences with my previous advisor, but my experiences with Doug Velasco have all been positive. He is honest with me, knowledgeable about his field, and I have come to believe that he More

by jsingin
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Velasco
Report | Print
Mar 05, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

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