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Toyota of Lancaster
Lancaster, CA
6,039 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
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Showing 6,039 reviews
Verified Customer
December 21, 2023
Yes, I'm very satisfied with the service there is very good Yes, I'm very satisfied with the service there is very good. I can't speak English good Yes, I'm very satisfied with the service there is very good. I can't speak English More
by farzadyantin
December 20, 2023
Great communication & very professional. We will continue to take our vehicles to Toyota of Lancaster. We will continue to take our vehicles to Toyota of Lancaster. More
by dmkamcgrath
December 20, 2023
Bendecida de conocer al mejor vendedor de carros Amigo al final porque realmente me ayudó a tener la mejor opción de compra. Gracias Rodrigo Rojas al final porque realmente me ayudó a tener la mejor opción de compra. Gracias Rodrigo Rojas More
by Skelvia65
December 20, 2023
I have been going to this Toyota dealership for many, many years; we have purchased four new Toyotas from this dealership, and they are the only ones that I will trust to properly care for my cars.. many years; we have purchased four new Toyotas from this dealership, and they are the only ones that I will trust to properly care for my cars.. More
by grfrapp
December 20, 2023
It’s interesting Toyota of Lancaster hides their reviews. Do not go to this dealership. They will scam you BIG TIME! I am totally traumatized! This is after i nearly died in a Toyota from faulty airbags and Do not go to this dealership. They will scam you BIG TIME! I am totally traumatized! This is after i nearly died in a Toyota from faulty airbags and should have never gone here after that to purchase a used vehicle. I have just discovered federal laws being violated in terms of finance information and forgeries. Bank fraud and at minimum a felony offense for multiple forgeries sent to Toyota Financial Services. Multiple California laws broken and my rights violated as well. Almost a month after payment and purchase they lied and said my financing fell through and I had to pay more money and they would mail me a new contract. Which I have also realized then dissolved all other associated documents and service contracts that I have been paying interest on for 6 years! They also and the finance company admitted on recorded call that false information was reported on my credit report! Limiting my housing options as well as affected anything that my score is related to for 6 years! Not to mention all the inquiries made way after purchase that took a long time to come off my report. They fraudulently cited my DOWN PAYMENT nothing was post dated nor was there installments that were agreed upon for the 2 DOWN PAYMENTS made, they falsely cited both down payments as DEFERRED DOWN PAYMENTS, dealership pockets that. I would have never even had my situation and contracts looked into, if I hadn't been so awfully treated when calling the dealership to understand the ending of my contract and down payments better. Fortunately I have documentation of calls, emails all from even 12/29/2017, all contracts, forms, and payment processing. Don’t suffer the years of abuse this dealership subjects its growing number of victims to. I will be bringing this to various media outlets and my influencer friends who advocate for consumer rights. Toyota has many lawsuits right now for good reason! Not to mention they halve had to settle on cases where it was found that racial profiling contributed to higher apr rates! They also are supporters of certain political parties that help their interests, just so people know where they are putting their hard earned money. This is far from over. Sandy in financing is aggressive and gets very upset with polite questions, if it weren’t for her, I would have never suspected something triggered her out of pocket lack of manners. Very two faced. This review is the short version that doesn’t even go into falsified previous owner information and odometer law violations. Also denying my right to the letter i was allegedly sent notifying me way after the 10 limitation they have my financing fell through after California regulations permit as they claimed, more lies. More
by HMarsh
December 19, 2023
Everything that was needed to be done was explained to me pretty well. Nancy was very friendly and accommodating. She called me as soon as she knew what the diagnosis was and what repairs were needed. I felt pretty well. Nancy was very friendly and accommodating. She called me as soon as she knew what the diagnosis was and what repairs were needed. I felt that the technicians/mechanics did a thorough job. More
by robin.arkas
Employees Worked With
Nancy
December 19, 2023
Excellent customer service very polite great smile and a great attitude. Service time was great as well they said 1 hour and 30 and it was done in that time. Thank you great attitude. Service time was great as well they said 1 hour and 30 and it was done in that time. Thank you More
by CARLOSXX1977
Employees Worked With
Other Employees :
Not sure if this is her great service
