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Toyota of Lancaster

Lancaster, CA

4.5
5,983 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,983 reviews

November 18, 2023

The gentleman who helped me was amazing! Got my car in and out allot faster than expected.I will ask for him from now on. More

by knarfepop.fp
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

November 18, 2023

The waiting room is clean with the nice chose of food. The service department helpful to make sure to detail all the work to be donr. More

by TERRYLONGORTH
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

November 17, 2023

Good service and fast. I appreciate that they kept me updated. They communicate what services will be done. More

by dolobeltran
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

November 17, 2023

Eric Bravo is the best customer service manager EVER. Simply put, He is simply irreplaceable!! More

by himandher
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

November 17, 2023

Rodrigo made us feel very comfortable about our purchase. He was very helpful and kind. Rodrigo was amazing at explaining everything we needed to know and he was very patient with us, especially with us brin More

by Alissa Vargas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Rodrigo Rojas receives the recognition he deserves. Thank you again and have a great day!

November 15, 2023

Thank you for all your help and assist us getting our new car we appreciate it More

by ch3nez
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

November 15, 2023

Their customer service has improved. Recently. This includes speedier repairs and service.without any attitude. More

by pindoc
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

November 14, 2023

It was for my vehicles first 5000 mi service and everyone I came in contact with was friendly and knowledgeable. The vehicle was done earlier than was expected which was very nice. Kiera went over everything More

by Scott
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember the names of everyone and some were just for a brief moment, just asking a simple question. I where is restroom? And the lady I got my keys from in parts dept. very friendly both
Nov 14, 2023 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

November 13, 2023

The service was great. I had a coupon and was quoted a certain price. When I got there the price was different much higher then quoted. The service advisor said he would tr More

by steveel69
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Gregory Grimes
Nov 13, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

November 13, 2023

I have taken my vehicle multiple times because the headlights project a dark spot onto the road at night, and I've been told every time that there's nothing wrong with it, I keep telling them it's a s More

by BLITZVIC1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
None
Nov 13, 2023 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention. If you wish to discuss this further you can reach me at (661) 952-2103

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