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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,977 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,977 reviews

October 19, 2023

Douglas, very professional and helpful. He shows that he will go out his way to help a customer More

by EUGENEFORD123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

Oct 19, 2023 -

EUGENEFORD123 responded

You welcome, thank you 🙏

Oct 19, 2023 -

Toyota of Lancaster responded

Thank you and we hope to welcome you back soon

October 19, 2023

I've been pleased with the service so far, they're good at explaining what is going to be done and what is expected when something arises. More

by Noemail4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

October 19, 2023

Kiara was friendly and professional. She called me to make sure I received her message about my car needing an extra service. More

by Jmuneca24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

October 19, 2023

The best dealer. Nice people. Good customer service all the time, very happy to go More

by glongtin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

October 19, 2023

Friendly, professional and knowledgeable staff. Great service. Very clean, comfortable and organized waiting area. Food and drinks are readily available, if you desire. More

by PAULARITABOSSIER23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

October 18, 2023

Great customer service. Chanin is amazing. Super knowledgeable staff and honest work. The car was ready ahead of schedule. More

by Joe Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

October 18, 2023

Tyler was awesome as well as the whole sales team! I have bought several Toyota vehicles from this dealership through the years and have never had a bad experience! Chanin Yescas is awesome!!! More

by TD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raed Alzrigat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Grizzell
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Oct 18, 2023 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

October 18, 2023

We were very pleased with Anthony's knowledge and professionalism. The entire staff at Toyota of Lancaster were wonderful! Thank you for the great customer service and will not hesitate to share wit More

by cindie.keefauver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maricela Cardenaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager, Geoff
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Oct 18, 2023 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Anthony Doyle receives the recognition he deserves. Thank you again and have a great day!

October 17, 2023

I brought a 2021 toyota prius and I didn't know that I doesn't have a spare tire until I got a flat tire. More

by kelvincabrera889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Annie Vodegel
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Toyota of Lancaster responded

I'm sorry you had a flat tire but depending on when you bought the vehicle and your miles there is roadside assistance offered. Unfortunately, most of our Hybrid vehicles, Plug-In Vehicles, and Electric Cars don't come equipped with spare tires to save weight, Instead, they come with an air compressor and a tire sealing foam spray. The compressor can be used multiple times, but the tire sealant is a one-time use and must be replaced once used.

Oct 17, 2023 -

kelvincabrera889 responded

Not in the night or in the Mountain where is not signal And when someone call there is not road assistant to help peple has to pay $350.00 to tow $110 for the tire and wait until to the next day. Is not what the peple expect for the electric and hybrid cars. And those are the most expensive.

Oct 17, 2023 -

Toyota of Lancaster responded

I completely understand. Unfortunately that is the way they are coming from the manufacturer to give the consumer more miles per gallon. Did you want me to see if there is a spare tire available for your vehicle that you can purchase in our service and parts department.

Oct 17, 2023 -

kelvincabrera889 responded

Yes please

Oct 17, 2023 -

kelvincabrera889 responded

Ok. I will give me a few minutes because I'm at work right now.

Oct 17, 2023 -

kelvincabrera889 responded

Ok. Thanks

October 17, 2023

Very nice parole and fast service Nice, fast,clean and nice ateendence Ok ok ok ok More

by KOBEANT
Recommend Dealer
Yes
Employees Worked With
A woman no remember her name
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Oct 17, 2023 -

KOBEANT responded

Very nice

Oct 17, 2023 -

KOBEANT responded

Nice peoples there

Oct 17, 2023 -

KOBEANT responded

No parole sorry I like say people

Oct 17, 2023 -

KOBEANT responded

Very good

Oct 17, 2023 -

KOBEANT responded

Nice

Oct 17, 2023 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

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