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Toyota of Lancaster

Lancaster, CA

4.5
6,036 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,036 reviews

June 25, 2023

Costumer service is good, with out appointment they were fast and did the service really good, and Douglas was nice and friendly. More

by judy. jimenez
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge (supervisor of mechanics)
Jun 26, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

June 25, 2023

Grossly Overpriced. Got my vehicle fixed for one third the price in another repair shop. More

by Thewardas97
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Gus Alatorre
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Toyota of Lancaster responded

We value our customers' opinions and would like to thank you for bringing this to our attention. We will be sure to look into your this for our customers. Also keep in mind our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Please do check our Service Specials online to help with the cost of repairs.

June 24, 2023

Was appreciative of the door locking latch being repaired but very disappointed of the door light assembly getting damaged and finding the interior door panel reassembly was returned with loose screws and 1 More

by nfbayles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown repairman
Jun 26, 2023 -

Toyota of Lancaster responded

We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103

June 24, 2023

I’ve been going to this dealership to get my Lexus RX330 serviced. Have always received excellent customer service. Highly recommend Toyota of Lancaster. More

by bernard.cenidoza
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
Jun 26, 2023 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

June 24, 2023

Always pleasure to get my vehicle maintenance done. Easy to get on the schedule here. Thanks! More

by FLYER2K0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

June 23, 2023

Great service, great people and reasonable prices and services are done in a timely manner More

by M312CARLOS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

June 23, 2023

Excellent service, customer service, very clean, fast service very accommodating, very friendly, great staff, good over all More

by JOSETREJO2382
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

June 23, 2023

Had trouble getting a call back from rep. Even claim adjuster had trouble. Lack of communication. Requested to keep old parts and no response. Even cashier was rude. Exterior of car was dirti More

by camposgilbert
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Nancy Rojo
Jun 23, 2023 -

Toyota of Lancaster responded

I'm sorry to hear you were having issues contacting your rep but I must say they do stay busy throughout the day and not always at their desk but we do have the text system which is set up between you and your rep once your vehicle dropped off. I do see it was used between you and Ms. Rojo but if for any reason there is glitch in our system or any issue in the future please feel free to contact me directly at (661) 952-2103. I do apologize for any inconvenience this may have caused you and your claim adjuster.

June 22, 2023

staff is very friendly, thorough and easy to work with. Pleasurable experience everytime I come for service! More

by charmackabee
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Larson
Jun 22, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

June 22, 2023

I bought a new car from Anthony Doyle, and he made the experience a very pleasant one. He was very knowledgeable about the car, and has such a great personality, we enjoyed spending time talking. More

by akshaw1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grizzell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

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