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Toyota of Lancaster

Lancaster, CA

4.5
6,036 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,036 reviews

June 21, 2023

Made the entire process a great experience. Provided details and answers every step of the way. More

by johnSeguracis
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Raed Alzrigat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Zapata
Jun 21, 2023 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

June 21, 2023

Dropped our car off for recall. Got it back with check engine light still on. Too busy to make appointments to deal with it. More

by nichobus111
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Toyota of Lancaster responded

We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103

June 21, 2023

Felipe and the trade in representative have excellent customer service skills and business ethics. I would buy another car from them if necessary More

by KellyV
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

June 21, 2023

Great wonderful caren helpful understanding best loveable amazing funny pleasing good heartful greatful fantastice super More

by johnniejohnson20
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

June 21, 2023

Long wait for tire rotation, 3 hours. Nice staff that kept in communication with me about everything More

by jjlskshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

June 21, 2023

Worst service ever . .. honestly hate going to Lancaster toyota the staff is rude and hate how there not honest . I rather go anywhere else but Lancaster. Victoria Cuevas More

by ESCOBARELIZABETH6434
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Victoria Cuevas
Jun 21, 2023 -

Toyota of Lancaster responded

Thank you for taking the time to provide feedback on your recent sales experience at our dealership. I'm sorry it didn't meet your expectations. I am reaching out to learn more about your experience so I can appropriately address your situation. Please feel free to call me directly at (661) 952-2103

June 21, 2023

Great guy to work with! 100% would recommend to reach out for buying a car! More

by Gevo
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Omar Dirky
Jun 21, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

June 21, 2023

Toyota's dealership are customer friendly, timely, and professional. Excellent teamwork. The representatives are thorough in the servicing of my Camry. More

by Linda
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

June 20, 2023

No mileage sticker on the windshield , she was great but I would appreciate the little thing. More

by MARLONH553
Workmanship
Recommend Dealer
No
Employees Worked With
Kiara Santos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

June 20, 2023

Toyota gave me their usual excellent service and it was for a very fair price. More

by RAINBOWMATT.HEW66
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

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