Toyota of Lancaster

I had a wonderful experience purchasing my first car here at Toyota. Omar was very thorough and knowledgeable throughout the entire process which made it stress-free and pleasant. I found the exact car I wan at Toyota. Omar was very thorough and knowledgeable throughout the entire process which made it stress-free and pleasant. I found the exact car I wanted at a fair price with excellent customer service. I highly recommend this dealership! :) More

I had an appointment and I showed up half an hour early. Victoria took care of my concerns with my vehicle very quickly. Victoria took care of my concerns with my vehicle very quickly. More

The service appointment was on time and the work was completed very well and I was treated well by everyone I encountered. I sold this vehicle and am waiting delivery of my new Toyota. completed very well and I was treated well by everyone I encountered. I sold this vehicle and am waiting delivery of my new Toyota. More

Eddie Jimenez was great! He was very honest and to the point with regard to pricing and how long the work would take. He is friendly, courteous and caring, excellent service He was very honest and to the point with regard to pricing and how long the work would take. He is friendly, courteous and caring, excellent service from an excellent service advisor! More

Good Overall service and I was pleased to get my car back in a timely fashion. in a timely fashion. More

Not satisfied with the service for the second time ,not what I expected from a dealer what I expected from a dealer More

Always polite when I arrive. Informs me of any issues and let’s me know how long for my service. Informs me of any issues and let’s me know how long for my service. More

Really good place to shop and service your vehicle. I will for sure be a lifetime customer. I will for sure be a lifetime customer. More

I just got my dream car from Toyota of Lancaster. I want to thank Ricardo Vazquez in their sales team, who walked me through the entire processes step-by-step efficiently with care and attention to d I want to thank Ricardo Vazquez in their sales team, who walked me through the entire processes step-by-step efficiently with care and attention to details. Ricardo got all my questions answered and handled everything professionally and respectfully, and certainly made a happy customer out of me. Ricardo is cordial, very knowledgeable, a down-to-earth guy who cares about customers and has very straightforward and effective communication. He goes extra miles to make customers happy - even offered me to deliver the new car in the rains to my house 60 miles away after 9:00 PM when the dealership is closed. That's a prime example of a superb customer service that is truly beyond my expectations. Great experience with Toyota of Lancaster! Highly recommended! More

I am only giving a 2 because I never spoke with or saw a service writer. The cashier had to track down my keys when no one even info me my car was ready! Not to mention I needed additional thing’s done to m service writer. The cashier had to track down my keys when no one even info me my car was ready! Not to mention I needed additional thing’s done to my car ie filter changes but had no idea until I saw my pap as I was leaving! I have been bringing my car for years and the customer service has gone down. More