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Toyota of Lancaster

Lancaster, CA

4.5
6,036 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,036 reviews

February 03, 2023

Erick has always been super helpful in getting to the bottom of any tricky car issues and he has been very knowledgeable and helpful in making sure that my Camry continues to remain safe and reliable. T More

by lisa.klenner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

February 03, 2023

Had a great experience with Omar. Was very helpful and explained everything with detail and went over all the features of the car. More

by Rbsosa3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Dirky
Mar 13, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

February 03, 2023

Very nice place! Fast service. Next time I would like my car washed. I miss the old days. More

by ELIDADOWLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Toyota of Lancaster responded

I appreciate you taking the time to leave us a review! We hope to welcome you back soon! and just see me next time and we'll run your car through the wash

February 03, 2023

I would give this a zero star rating if I could, setting very bad customer expectations, I was told 2 hrs for an oil change and after 2 hrs my car hadn't even been touched, I will never return for service a More

by Scottvfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember
Mar 13, 2023 -

Toyota of Lancaster responded

Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103.

February 02, 2023

I traded in my Corolla 2022 it has a gas tank that holds 13.2 gallons and the Corolla hybrid 2023 I exchanged it for only has tank that holds only 11.4 gallons. I wanted my Corolla 2022 back so I would not More

by juanitorresza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Felipe Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Toyota of Lancaster responded

Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103

February 02, 2023

No resolution to my check engine light problem unless I pay a $. 540 diagnostic test on top of the $ 170 initial test & a $80 new filter that was not replaced. Am so disgruntled with the service . Eric Bra More

by sherryfk48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Toyota of Lancaster responded

Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103.

Mar 16, 2023 -

sherryfk48 responded

Am so dissatisfied with the last service I had with you.

Mar 16, 2023 -

Toyota of Lancaster responded

Once again I'm sorry our service didn't meet your expectations. I appreciate you bringing this to my attention. We don't want to lose you as a loyal customer. Please let me know if there is anything we can do from our end.

February 01, 2023

The person who helped me was very very good very knowledgeable Will ask for the same person next time thank you very much Very happy More

by Nest6958@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

February 01, 2023

I did not get my check list THE 30 POINT CHECK i am going to call wed. or Friday . this week EVERYTHING ELSE WAS GREAT More

by RICKWADS48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Toyota of Lancaster responded

Thank you for providing a positive feedback to your service experience. Please give me a call at (661) 952-2103 if you have any questions in regards to your service.

January 31, 2023

The service was good. Price to fix was expensive. If I didn't have the coupon I would have to paid lots of money. Didn't fix my brake because it cost too much. Thank More

by chungkimberly25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2023

Everyone was very helpful and took their time to explain about the car I was interested in. After deciding to purchase the vehicle they were very patient in explaining the financing. Mr. Doyle never made me More

by JMARYPOOLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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