Toyota of Lancaster

I have been looking for a RAV4 Adventure and I visited this dealership in Lancaster early in January 2023. Andrew was helping me look and unfortunately they didn’t have the trim I wanted. He was still ver this dealership in Lancaster early in January 2023. Andrew was helping me look and unfortunately they didn’t have the trim I wanted. He was still very helpful and knowledgeable. He made my experience great. Yesterday I bought what I was in search of at another dealer and just my luck for being impatient. Andrew called me tonight January 26, 2023 to tell me they just had gotten a RAV4 Adventure. He told me the price and mileage of the one he has. I think it would have been better to have waited for Andrew. Anyways I really appreciate the fact that he remembered what I was looking for and had followed up. A++ on his salesmanship skills and great people over at Toyota in Lancaster. More

Great Service thanks for amazing Service Advisor and experience. I can't wait for my Next visit experience. I can't wait for my Next visit More

pleasure doing business there, great people. Gus kept us informed of what was going on Gus kept us informed of what was going on More

Graciias al señor Rodrigo de aqui dealer Toyota Lancaster por la buena atencion que nos dio lo recomendamos para todas las personas que gusten comprar carro el señor Rodrigo los puedo ayudar muy bien persona por la buena atencion que nos dio lo recomendamos para todas las personas que gusten comprar carro el señor Rodrigo los puedo ayudar muy bien persona que es. More

Everything went perfect and according to plan. They did everything in their power to help meet all of my needs and address all of my concerns. They did everything in their power to help meet all of my needs and address all of my concerns. More

Very nice and helpful. Vehicle was ready when they told be it would be. Thanks. Vehicle was ready when they told be it would be. Thanks. More

At my very first service warranty appointment my brand new car was scratched on the hood by mechanic during service . We discovered this in the lot. I told Annie in Service who then took photos and sent new car was scratched on the hood by mechanic during service . We discovered this in the lot. I told Annie in Service who then took photos and sent the car to get the grease off the hood. The car came back still showing at least 4 scratches on the hood top. She then talked to her manager & after discussions l/m that it could go to the auto shop to be repaired at my next service appointment due in May or bring it back & leave it for repair. I reside in Tehachapi and this is very inconvenient and so disappointing that this happened to my brand new car. So I have to return and have the repair when I can schedule a return trip.I will say Annie Vodegel was trying to help but still I'm disappointed that the scratches were not immediately brought to my attention but instead left to me to discover. This is not "Toyota Cares". Plus the $5k additional charge is a burden to the consumer looking for a new car. More

The service was good it was my first time there. I just didn’t know the procedure and didn’t know where to go for the service. Now I know so next time it will be great I’m sure. I just didn’t know the procedure and didn’t know where to go for the service. Now I know so next time it will be great I’m sure. More

Good work, but concerning data updates not very informative concerning costs as a customer Seemed like it was not important to research for possible updates informative concerning costs as a customer Seemed like it was not important to research for possible updates More

It was ok to come and have my work done in a reasonable amount of time amount of time More