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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,976 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,976 reviews

December 05, 2021

I highly recommend Toyota of Lancaster, Ca to anyone who’s looking to buy a car, the staffs are very friendly, helpful, knowledgeable and very professional. More

by sophiabphim
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raed Alzrigat
Other Employees : Jamie House
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December 05, 2021

Great people good service in and out service no hassle on time and wonderful atmosphere More

by ECARRERA2466
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Santiago, Yasmin Villagomez
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December 04, 2021

I received a RAV4 Prime delivered. This is a great vehicle and Lancaster Toyota really delivered. Thank you very much. More

by jlitzza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No One. Purchased thru Autoland
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December 04, 2021

I very much enjoyed my purchasing experience with Mr.Torres and was satisfied with his honest service. The entire process was very streamlined and no unethical sales tactics were attempted. I would r More

by Michael Nader
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Garay
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December 03, 2021

Great service. Drove the car to our home! Thank you so much! Definitely happy with service More

by NICOLASYEMELYN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 03, 2021

Great service, hospitality and knowledgeable. Thank you Elsie for making my car purchase experience fun and memorable. Toyota of Lancaster rocks ! More

by RFLORES112011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Finley
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December 03, 2021

Had appointment for oil change and they took three hours to get it done had my toddler waiting outside More

by LAURAGONZALEZ3927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keri Spencer
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Dec 16, 2021 -

Toyota of Lancaster responded

Hi LAURAGONZALEZ3927, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience did not meet either of our expectations. We value your business and would like to apologize for the long delay you encountered. We understand how frustrating that wait would be. Unfortunately, in the current time of COVID, we are still under strict mandates that require us to monitor the staff for any illness. This protocol can lead to staff shortages without notice and leave the shop backed up. To make our guests as comfortable as possible, we have a cafe and a room for children to watch cartoons or just play around in a space just for them inside the guest lounge. Please feel free to call me directly at 661-952-2103 if you have any remaining questions or concerns. Thank you for making us aware of this situation. Sincerely, Teresa Caso Customer Relations Manager Toyota of Lancaster tcaso@tol-av.com 661-952-2103

December 02, 2021

Repair work was done in a timely fashion and great customer service! I will be back! More

by GUITARPRINCESS75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keri Spencer
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December 01, 2021

The service was great, and David Boyle in the service dept. was excellent. over all very happy with the service, and I will bring my truck back. Thanks More

by WILLXX5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Boyle
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November 30, 2021

Went for an oil change and for a brake inspection. Did an excellent job with an issue I had with my brakes. Will be returning in the future for further maintenance needs of my vehicle. More

by VASQUEZ_SAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmin Villagomez
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