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Toyota of Lancaster
Lancaster, CA
5,973 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
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Showing 5,973 reviews
June 19, 2020
Horrible, no communication Abdul took a lot longer than I was told. Argh I. Asked for an ETA nobody knew anything. HORRIBLE!! Would never go back. was told. Argh I. Asked for an ETA nobody knew anything. HORRIBLE!! Would never go back. More
by juanvillalobos81
Verified CustomerEmployees Worked With
June 18, 2020
All 3 of my Prius' have been purchased here. Have had the the hybrid batteries replaced here as well as the catalytic converters and electric water pump on my 2006 Prius which is still going strong sith the the hybrid batteries replaced here as well as the catalytic converters and electric water pump on my 2006 Prius which is still going strong sith her 298,000 miles. You may have seen her, she has eyelashes. I highly reccomend Toyota of Lancaster. I'd also like to add that my salesperson Justin did a fantastic job getting me my newest Prius, the 2020 Eco. WTG Justin Neuburger!! More
by IBDB41
Employees Worked With
Justin Neuburger
June 18, 2020
Stephanie at the service center has been awesome since day 1! She’s attentive and always has my best interest at heart. Thanks Lancaster Toyota! day 1! She’s attentive and always has my best interest at heart. Thanks Lancaster Toyota! More
by NICOLE9FEAL
Employees Worked With
Stephanie Santiago
June 18, 2020
Poor service I made an appointment for 10am. When I was being checked in I told them I needed to wait. I was told it would be 3-4 hours. I was there for a Toyota r I made an appointment for 10am. When I was being checked in I told them I needed to wait. I was told it would be 3-4 hours. I was there for a Toyota recall. I asked if it took that long to put the part I needed. I was told no, but there were a lot of people ahead of me. I asked why I had an appointment if I still had to get in line. The answer, the appointment time was for check in. I asked to see the manager. He came with the same story; the appointment was for check-in. I asked when he made a doctors appointment if he expected that time was for check-in. He said no, but he expected to wait. I asked if he was expecting to wait 3-4 hours. He said he had waited an hour before. I said I was willing to wait an hour or hour and a half. He said it would take 3-4. I told him to bring my car to me, and I would just sue Toyota if I had an accident. I went outside and they brought my car to me. As I was about to leave, the manager came out and said they would pick my car up at my home, and return it to me the next day. More
by CJTEXASLADY
Employees Worked With
I don’t remember
June 18, 2020
This is the best dealer in the AV!!! The name of the sales person that helped me is Joel. He was very patient with me and really took the time and listened to what I was looking for. He helped me find t sales person that helped me is Joel. He was very patient with me and really took the time and listened to what I was looking for. He helped me find the best car for me! Really happy with their service! Highly recommend!!! More
by ELSYIBARRA
June 17, 2020
Replacement part and cliajet application Took care of Cilajet application but had to go back for a replacement part (on new sale). With my husband recently having surgery, taking the vehicle Took care of Cilajet application but had to go back for a replacement part (on new sale). With my husband recently having surgery, taking the vehicle back would have been difficult. They instead picked up our vehicle, did the work, and brought it back to me, alleviating a lot of stress on my part. I really appreciated this kindness, effort, and assistance in our situation. Ernesto helped to facilitate the part replacement, but Kiara was the one who remained in constant contact with us and coordinated everything. She provided great customer service! More
by PAWLIK32
June 17, 2020
Easy Going This is the second car I bought from this dealership. The staff is friendly and efficient. Even days after the sale I got a call checking that I am ha This is the second car I bought from this dealership. The staff is friendly and efficient. Even days after the sale I got a call checking that I am happy with my purchase and if there was anything I needed. Overall a great car buying experience! More
by MVATALARE
June 16, 2020
they do a good job i was 4 or 5 years and they good work they know when something wrong and let me know i will tell; everty body about this dealer i was 4 or 5 years and they good work they know when something wrong and let me know i will tell; everty body about this dealer ship More
by HAPPY_GUY_06
Employees Worked With
June 16, 2020
Went there to have my minivan for maintenance ,they finished in half hour, don’t have to wait for over hours. in courtesy and professional way, highly recommend. finished in half hour, don’t have to wait for over hours. in courtesy and professional way, highly recommend. More
by RC456678
Employees Worked With
