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Toyota of Lancaster

Lancaster, CA

4.5
5,984 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,984 reviews

May 19, 2020

Best service rep. Chanin is the best service representative I have ever had and I would recommend her to everyone. All work is done quickly and properly. Thank ou. More

by ROLYWINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020

Always grerat service Very convenience location, I have always received the best service since 2007. Very friendly environment and top of line waiting area, Manager Chain i More

by Miguel Castillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020

Very easy to purchase a vehicle but dont go there for service it is horrible. Be prepared to wait 3hrs for your 20,000 mile service. Not cool More

by AMENDEZ50
Recommend Dealer
No
Employees Worked With
U.B. Dominguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Toyota of Lancaster responded

Hi AMENDEZ50, We understand your point of view and can appreciate your frustration. We missed the mark on your appointment. On the day you came in, we were still operating under the strict COVID-19 guidelines of reduced staff and hours of operation. However, we never want a guest to have to wait an extended amount of time, so for that, we are sorry. Thank you for your input. We have shared your feedback with our Service Director. Toyota of Lancaster

May 16, 2020

Can't believe we purchased our car in February with an interest rate of 1.9% and in April they're offering 0%.. IS IT FAIR ????..... NEVER AGAIN!!! More

by MDLSANTOS44
Recommend Dealer
Yes
Employees Worked With
Antonio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Refugio Garcia
May 16, 2020

I would never go anywhere else. This is our 3rd Toyota from Lancaster Toyota. My wife and i receive the best service always. And always a hassle free experience. Thank you all at Toyota for your great cus More

by GRACEHALL72
Recommend Dealer
Yes
Employees Worked With
Ricardo Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Caso
May 16, 2020

Everyone I dealt with was helpful & it was a good experience Had a great service & everyone I dealt with was very helpful. I was in & out within the time allotted & was satisfied with everyone I dealt with. More

by GLENDASEWMUCHFUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2020

Took my car for service, and I was very pleased with their work ,and customer service! Plus they offer Saturday appointments which are really convenient. More

by CSREYES99
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020

It was great but I really didn’t talk to anyone just I drop it off early bird and picked it up the next day thanks! More

by Sanquistie
Recommend Dealer
Yes
Employees Worked With
May 14, 2020

One of the easiest deal I made in years. I’ll be definitely returning to purchase my next vehicle. Very professional dealership. Thanks again. See you soon More

by rccam97
Recommend Dealer
Yes
Employees Worked With
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Yeager, Teresa Caso, Jacob Ochoa
May 14, 2020

Took my Prius to get serviced and had a couple of questions and Joey awnsered them with a smile he is very professional an knowledgeable More

by SINDEE
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
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