Back

Toyota of Lancaster

Lancaster, CA

4.5
5,989 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
Contact Dealership

43301 12th St West

Lancaster, CA

93534

Directions

By Type

Showing 5,989 reviews

March 20, 2020

Ricardo was very professional and helpful he answered all my questions. It was a great buying experience I would highly recommend Ricardo to friends and family. More

by YVONNE76BUENO
Recommend Dealer
Yes
Employees Worked With
Ricardo Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2020

I enjoy coming here. Getting my car serviced is always a pleasure and pain hassle free. They are always very professional and attentive to my needs and worried if any regarding my car. More

by JGOMEZ235
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2020

The only issue I had was with check-in. Appointment or no appointment it did not matter. I waited 45 minutes to check-in while non-appointments went in before me. More

by ENJOY1818
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Toyota of Lancaster responded

Hi ENJOY1818, We're sorry to hear about your wait at check-in. That's not how we want it to flow, and we apologize for the back-up that day. The process of moving vehicles out of the drive doesn't equate to next in line for service. The appointments always get serviced before non-appointments, but we understand how you might assume that with the wait you had. Thank you for making us aware of this issue. We appreciate your business and value your feedback. Toyota of Lancaster

March 20, 2020

Service is always outstanding. Maintenance and other concerns were addressed well as usual. I’m satisfied and happy in the transparency of the service advisor in what to do to keep my car in its best co More

by Rav42015AJ
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2020

July has been a great asset and salesman in this dealership... he’s always smiling and friendly... very persuasive but polite ... I highly recommend to everyone to look for this guy if you’re planni More

by Asabino1105
Recommend Dealer
Yes
Employees Worked With
July Puzon
March 19, 2020

July is really our Guy! The best service! He follows up on us and make sure that we’re very much satisfied, on the price we want, the car we want! Thank you very Much Mr. July! More power to your work More

by melajean.abella
Recommend Dealer
Yes
Employees Worked With
Michael Wengert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : July Puzon
March 19, 2020

July is awesome, my wife and I met him months ago and he worked with us for days before we found what we were looking for. He helped through the whole process. 5 months of me contacting and chatting with hi More

by T and T
Recommend Dealer
Yes
Employees Worked With
July Puzon
March 19, 2020

They forgot to add windshield wiper fluid, service felt slow Overall I have had good service here, and what I experienced may just be the stress of the Corona virus issues, but I felt a bit disappointed. I hope More

by glendorajoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie Santiago
Mar 26, 2020 -

Toyota of Lancaster responded

Hi Glendorajoe, Thank you for the feedback on your recent service with us. We appreciate your business. Stephanie, your service advisor, tried contacting you last week. We apologize for the error and would like you to stop back in, or contact Stephanie at 661-952-2187 to assist you in correcting the issue. Thank you for making us aware of the issue. Toyota of Lancaster

Jul 25, 2020 -

glendorajoe responded

You are good! Now worries, overall I couldn’t be happier with you.

March 18, 2020

Rodrigo was a great representative. He made me feel comfortable and at ease about the decision I was about to make. He showed me how to manage the vehicle and made me feel safe. More

by MARTHARAZO1026
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2020

As always, very fine service. Your service is impressive and your staff are wonderfully professional. I have previously praised your store's approach to achieving a first class re More

by HUGHESRG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ramon Lozano
...
415
...