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Toyota of Lancaster

Lancaster, CA

4.5
5,999 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,999 reviews

October 04, 2019

My experience I feel that Anthony Doyle really took care of me and my Mother. He understood that my Mother , 89, would get tuckered out quickly. We were both out of More

by ZTEVEZMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2019

Great service at Toyota I took my Camry to the service center and got the same great service as usual. The reception was fast and it only took about an hour. Joey Gonzales wa More

by meer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
October 04, 2019

Service/repair xcellent but car was returned somewhat dirty. 4 stars only instead of 5 due to car being dusty & dirty after being serviced & return back to me. A quick car wash would had been nice. More

by RUBIO_MARINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
October 04, 2019

5M mile maintenance. The service writer, Joey Gonzales, took the necessary time to annotate my detailed requests and answer concerns re my service appointment. I came away More

by Terry Kenyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
October 04, 2019

Custimer I have a good experiencia with everyone.sales person was excellent . Finance was good . I love Toyota. I Belén customer Sincé 2006. This is My third T More

by MICOSHAHERMASHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmer Villela
October 03, 2019

Glove box was open! The service technician went through my personal belongings in my glove box! There is nothing to service there Unacceptable I will not be coming back! More

by JORGEOSORIA015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Larios
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Toyota of Lancaster responded

Hi Mr. Osorio, When checking cabin air filters, the technician needs to open the glove box and release the shock, while pulling in a downward motion. This process can sometimes jostle or even knock some items out of the box, and the technician may put them back out of their original order. We apologize for the stress this has caused you. If you feel you have more context to share, or if you think something is missing, please contact our customer relations manager, Teresa Caso, at 661-948-0731 M-F. Thank you for your feedback. We look forward to speaking with you. Toyota of Lancaster

October 03, 2019

Reliable Greeted with a smile, information and suggestions for my vehicle needs and repairs to keep me safe and running on the road. Thanks Sierra Toyota More

by APARICIOR818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2019

Good smiles. The employees were all kind a courteous. Everything went very smoothly. They knew what they were doing. Facility was clean. Employees were kind to eac More

by RASCOE.T5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2019

Routine Maintanance and Brake Light Replacement Mr. Gonzales was awesome. He was very prompt and efficient in processing the paperwork and kept me informed on the progress of my repairs. I have hi More

by DONEDWARDS9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
October 03, 2019

Great experience all around We were greeted upon arrival and shown cars within minutes. The entire process was very easy and comfortable. Everyone was very nice and we felt no pr More

by IAMCORYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Garrido, Teresa Caso
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