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Toyota of Lancaster

Lancaster, CA

4.5
5,992 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,992 reviews

October 02, 2019

horrible! horrible; this place is not good at all I don't like them I think they are horrible I think they ignore their customers ok More

by SAMCARIGLIO101519
Recommend Dealer
No
Employees Worked With
Oct 03, 2019 -

Toyota of Lancaster responded

Hi Mr. Cariglio, According to our records, on your last visit, you had concerns with intermittent BlueTooth/GPS sound loss. We performed a hard drive reset as a first step repair. The shop foreman drove your vehicle after the reset and could not duplicate the concern. If the issue is persisting, then please document it, or come in while you are experiencing it, as this will help our technicians in determining the appropriate diagnosis. We understand that these processes can be frustrating and time-consuming, but we have to have a precise diagnosis before a repair. We encourage you to keep your service manager up to date on your vehicle's issue. You may also contact our customer relations manager, Teresa Caso, at 661-948-0731 and discuss your next option. Thank you for your feedback. We look forward to working through this together. Toyota of Lancaster

October 02, 2019

Amazing Service department is great Everyone is very nice and quick. I got there for my service on my highlander and got out fast. Loved everyone there. More

by WENDYP1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2019

Toyota of Lancaster Service Dept I've dealt with both Chanin Yescas (Service Manager) and Joey Gonzales (Service Writer), and both have been very good to deal with - knowledgeable, co More

by ECBERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Gonzales
September 30, 2019

Excellent customer support. Great salesman in Anthony Doyle ToL honored the Truecar price. Anthony Doyle - salesman - worked all the way through with me. Mr. Doyle was very knowledgeable with respect to the T More

by ECBERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2019

Most wonderful experience in buying a car. Thank you for a very wonderful experience in buying a car. My salesman was July Puzon and he is definitely a 10 when it comes to help a customer fin More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
And the Finance Representative - Marcella, July Puzon
September 27, 2019

Great place My experience was great. Could not have asked for anything else. There was always someone there to answer any questions and the hospitality of the sta More

by DORAALICIAREYES28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raed Alzrigat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2019

Happy i got my own car “happy monday for me sept 16, 2019🤗 Thank you for all the staff at toyota most specially to sir july who help me so much in getting my own dream car...im very much grateful sir to meet y More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July Puzon
September 21, 2019

2018 Camry Great dealership to work with bought a Tacoma a few years back, this time it was a used 2018 Camry . All the staff is great, would buy again and recom More

by PRERANGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Monico
September 20, 2019

EXCEPTIONAL Customer Service from JULY PUZON July's customer service is phenomenal. He told us about how passionate he is about providing quality customer service, and he definitely backed it up More

by aandjmcintire
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
July Puzon
September 20, 2019

Alex was very helpful I made an appointment for @ 8;30 Saturday to check my battery connection. At 1:15 pm I get a call saying that they have to order the parts and come ba More

by VARTANIAN1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Guzy
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