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Toyota of Lancaster

Lancaster, CA

4.5
5,992 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,992 reviews

September 17, 2019

Awesome Aaron was very understanding, will work with you and your budget. He can tell you things because he has experience some of your same concerns. Hone More

by FORDTRACY50@AOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wengert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Caso
September 17, 2019

Review As always everyone did a great job. Chanin is awesome. Keeping my car up to standard is your goal. Always get in when I need to. More

by EOFFERDING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2019

Short wait I have never had a bad experience in the service area. They are courteous and polite and give me great information. I will be back. More

by CHAVLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Altieri, Alex Guzy
September 16, 2019

Almost in tears Everythingbwas going pretty well until I was called at 1:30 that my car was ready to pick up and I made arrangements with the courtesy shuttle. I call More

by MELODYKEHRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shuttle driver - pick up at home to dealership , Stephanie Santiago
Sep 17, 2019 -

Toyota of Lancaster responded

Hi Melody, We were so sorry to read about your experience as we understand how frustrating it can be waiting for a courtesy shuttle. Even with three shuttles running full time, we still get back up on busy days. The Antelope Valley is a vast area, and unfortunately, we can't predict traffic patterns or the readiness of other customers. However, we will be discussing the estimation of time given out to our customers with our receptionists and how we can give a more appropriate window. We hope this will aid in lessening your frustration in the future, and thank you for your valuable feedback. Toyota of Lancaster

September 16, 2019

Quick Service Came in one morning after being told my parts had arrived. Dropped the car off and was told it would be a few hours. I was taken home by the courtesy More

by ROBERTKOKAS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the lady’s name.
September 15, 2019

Great inventory, great customer service, & good deals I highly recommend you check out the inventory at Toyota of Lancaster. Thanks Michael for taking the time to help us decide on the right choice. We More

by REALTORVALDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wengert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maricela Cardenas, July Puzon, Refugio Garcia
September 15, 2019

Gracias a Toyota ya tengo mi carrito en Toyota de Lancaste En Toyota de Lancaster entras caminando y sales manejando una buena atención al cliente excelente servicio gracias Toyota de Lancaster ya tengo mi car More

by PORTILLO.EDIX71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Rosales
September 15, 2019

Great experience! Great customer service! My sister, who was an employee at the time, was the reason we came and we were not disappointed with our experience. We left h More

by MOMOFJSAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevie Herrera
September 15, 2019

Car already breaking down. Will never do business with Toyota again. Car breaking down after 2 weeks. And they did not send it in my west lake pay out More

by NPRESSLEY04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel Gonzalez
Sep 18, 2019 -

Toyota of Lancaster responded

Hi Nicole, Our priority is for you to be delighted with our transaction. We look forward to seeing you this weekend to address your concerns and work with you to reach a more satisfying conclusion. Thank you for your feedback. Toyota of Lancaster

September 14, 2019

Corolla I thank Justin for making this buying experience less painful. He was straight forward and honest. If I have to buy another car, I will ask for him if More

by FIRMO.GARCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Neuburger
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