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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,946 Reviews
Call Service Center (661) 948-0731

3,946 Reviews of Toyota of Lancaster - Service Center

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February 07, 2025

They always take their time and make sure they keep me updated on my truck. More

by USAIRFORCE222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio Orrelana
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Feb 10, 2025 -

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

February 06, 2025

Knowledgeable people very good service on time delivery fair prices fast making appointments n very good supervision More

by PEDRODELACRUZ517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team.

February 06, 2025

Toyota dealer of Lancaskester Provides a good service very professionals. While they were assisting me with my car issues And the Quote I got from them was a fair price compare to other shops in the area More

by nelsonp07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Rojo
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Feb 07, 2025 -

Toyota of Lancaster responded

Your feedback means a lot to our team. Thank you for taking the time to leave us this review!

February 06, 2025

I prefer coming to Lancaster location as they have been the best in customer service More

by samy831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel
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Feb 07, 2025 -

Toyota of Lancaster responded

We can’t wait to share your 5-star review with our team. They’ll be thrilled!

February 06, 2025

Efficient and friendly. I do not have fifteen words I fell that are necessary to describe my experience. More

by MARTAESC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Toyota of Lancaster responded

Thank you for the 5-star review! We’re here to serve you anytime.

February 04, 2025

Good job . Happy with the job . See you on my next . At list been done in time More

by ireneweisgarber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Toyota of Lancaster responded

Thank you so much for the review! It’s a pleasure to hear you had a good experience with our service department. We hope to see you again soon.

February 04, 2025

I also had my car serviced there and received very good service from the service guy that assisted me he answered a lot of my questions, I had More

by RAQUELLANDAVERDE42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see the gentleman that assisted me when I serviced my car. He is African American.
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Feb 04, 2025 -

Toyota of Lancaster responded

Thanks for the 5 stars. Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

February 02, 2025

Good service very professional. They have a cafe area to wait which is cool and fast service More

by santiagomsalcedo98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Grimes
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Feb 03, 2025 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

February 02, 2025

Didn’t fix the scratch in my steering wheel and scratched both doors! It wasn’t that way before I took it in to the dealer. More

by RKEN45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Annie Vodegel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Toyota of Lancaster responded

I'm sorry to hear you are still dissatisfied with our efforts to fix the scratch on your steering wheel. I know that at the time of delivery, our salesperson did not see a scratch, but we still had you bring in your vehicle to fix your concern and advised that we would inspect the damage on the steering wheel and do whatever we could to fix it. Once again, I'm sorry to hear it has not been fixed to your expectations. You can always reach out to us if you have any other questions or concerns at (661) 952-2103.

February 02, 2025

Thi dealer has the best personal very profesional and they have the best service and they always recomend what ever is best for your car i really recomend them More

by JR845899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

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