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3,996 Reviews of Toyota of Lancaster - Service Center
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March 05, 2025
The check-in was quick. Excellent customer service. And the whole ordeal took less than a 1/2 hour. Excellent customer service. And the whole ordeal took less than a 1/2 hour. More
by VOLLEYBALL1959
Verified Customer
March 03, 2025
Max was very polite and had knowledge of the Toyota brand. I had a Honda Accord for 12 years,a camry for 10years;both cars were serviced at the dealer. Max did a good job. brand. I had a Honda Accord for 12 years,a camry for 10years;both cars were serviced at the dealer. Max did a good job. More
by timtomiyama
Employees Worked With
Max Ciotti
March 03, 2025
5 Star Excellent, but mechanics need to be aware not to leave grease or soot in the interior of the car. leave grease or soot in the interior of the car. More
by WWTONNESSON
March 02, 2025
I waited in my car for a while without any acknowledgement, the service tech was not friendly, probably not having a good day. I tried to get his opinion on what was recommended for my vehicle acknowledgement, the service tech was not friendly, probably not having a good day. I tried to get his opinion on what was recommended for my vehicle and he was really stand offish. Never got a call to let me know my vehicle was ready, I just showed up and paid. Waited a while to pay too! I will not be going back to the Lancaster Toyota. I'll just drive further to hopefully get better service. More
by garzacj23
Employees Worked With
I don't remember the guys name, but he is not listed above.
February 28, 2025
Very professional and customer oriented. Great service and communication. I had to wait in the comfortable waiting area and they performed the service quickly. Great service and communication. I had to wait in the comfortable waiting area and they performed the service quickly. More
by tsings45
Employees Worked With
February 27, 2025
Excellent Excellent service and customer service Would definitely recommend Excellent service and customer service Would definitely recommend and take my car back for any future repairs definitely recommend Excellent service and customer service Would definitely recommend and take my car back for any future repairs More
by ANAID781
February 27, 2025
Toyota of Lancaster has been out dealership for years and we have our cars serviced there. I have been satisfied with their technicians and service writers every time. we have our cars serviced there. I have been satisfied with their technicians and service writers every time. More
by jamesrhelm
February 26, 2025
Honored their warranty and made themselves available to make appointments when necessary. Overall pleasant experience make appointments when necessary. Overall pleasant experience More
by MIGUELROSAS45
Employees Worked With
February 25, 2025
Recall notice about Battery new hardware installed took a little longer than expected but it got done N/P little longer than expected but it got done N/P More
by FOXHOUND19561
Employees Worked With
February 25, 2025
The service was phenomenal, I forgot to make an appointment and went as a walk-in and they accommodated me super quick! Gilbert Gabriel? Or Gabriel Gilbert was the service manager and he was totall appointment and went as a walk-in and they accommodated me super quick! Gilbert Gabriel? Or Gabriel Gilbert was the service manager and he was totally awesome. Lancaster Toyota is hands down the absolute best. I love them so much! My next car/truck will definitely be another Toyota! Much love Toyota! More
by Devin Gallegos
