4,009 Reviews of Toyota of Lancaster - Service Center
Excellent costumer service from the person who took care of me . Very fast service , I left very happy of me . Very fast service , I left very happy More
I received great customer service when I took my 2016 Lexus in for service. Thanks Lexus in for service. Thanks More
Professional, Great customer service, based on my own experience I look forward to bringing my car for service experience I look forward to bringing my car for service More
Excellent service. Everyone goes out of their way to make sure the customer is happy. Thank you so much! Everyone goes out of their way to make sure the customer is happy. Thank you so much! More
I don't like the electronic service tracking. It takes away from personal service. Also, it didn't work, I didn't get any updates and sat waiting until I asked what was taking so long. Then I was It takes away from personal service. Also, it didn't work, I didn't get any updates and sat waiting until I asked what was taking so long. Then I was told I had to pay over the phone, which your site didn't work and had to go looking for a cashier. I asked 3 people where the cashier was and 3 times got wrong directions. I walked all over the darn dealership. I finally found it in parts. If they had just told me cashier is in parts, that'd saved me a lot of frustration. Then after I paid, they couldn't find my keys, more waiting. Then, after that, I was told my car was outside on the right. I went outside, my car wasn't there. I had to walk all over the parking lot looking for it. Not a good experience, what happened to personal service ?? My issues were not resolved by the dealership, resolved by myself. I found the cashier by myself, I found my car by myself by clicking my door lock. I will not go through this horror story again. More
Service is always good and the employee's are always very professional. The waiting time for service is always very punctual. very professional. The waiting time for service is always very punctual. More
Great service done in a timetable time service writer wonderful person great overall done a great job wonderful person great overall done a great job More