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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
4,009 Reviews

4,009 Reviews of Toyota of Lancaster - Service Center

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April 20, 2023

Quick and friendly service. Mari Carmen was very attentive! Will be back for my 30k service! Thank you More

by malbizures9@icloud.com
Recommend Dealer
Yes
Employees Worked With
25k service
Apr 20, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with her

April 20, 2023

Eloisa was super nice and did a excellent job going over the details of the car More

by DARCYMONTERROSO2@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Eloisa martinez
Apr 20, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

April 20, 2023

Excellent costumer service from the person who took care of me . Very fast service , I left very happy More

by ANAQUEZADA75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

April 20, 2023

I received great customer service when I took my 2016 Lexus in for service. Thanks More

by NONI.716209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

April 20, 2023

Overall experience it was good but it took longer than I thought I will recommend the dealership. The sellers were great 👍 More

by SERMENOM66@GMAIL.COM
Recommend Dealer
Yes
Apr 20, 2023 -

Toyota of Lancaster responded

We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

April 20, 2023

Professional, Great customer service, based on my own experience I look forward to bringing my car for service More

by AZNARRAC922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Adcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

April 20, 2023

Excellent service. Everyone goes out of their way to make sure the customer is happy. Thank you so much! More

by Ecb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Toyota of Lancaster responded

Thank you for your 5 star review. We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

April 19, 2023

I don't like the electronic service tracking. It takes away from personal service. Also, it didn't work, I didn't get any updates and sat waiting until I asked what was taking so long. Then I was More

by syoung93536
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know
Apr 20, 2023 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

April 18, 2023

Service is always good and the employee's are always very professional. The waiting time for service is always very punctual. More

by AARAGON1416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

April 18, 2023

Great service done in a timetable time service writer wonderful person great overall done a great job More

by eveespino1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
Apr 18, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

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