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3,956 Reviews of Toyota of Lancaster - Service Center
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July 13, 2021
Went in to have my passenger side air bag inflator fixed due to recall. Ended up having my rear lift gate door lock not working properly! Did not have this issue before the recall service. due to recall. Ended up having my rear lift gate door lock not working properly! Did not have this issue before the recall service. More
by DYKIMURA2004
Verified CustomerEmployees Worked With
July 11, 2021
Toyota of Lancaster's service department is the best and Sean Preston is the best service advisor! I really appreciate his friendliness, professionalism and efficiency! Sean Preston is the best service advisor! I really appreciate his friendliness, professionalism and efficiency! More
by ABELNLULI
Employees Worked With
July 10, 2021
Sean Preston from Toyota of Lancaster has always taken good care of us and has been very helpful and insightful. He is the best. He arranged for our 2003 vehicle to continue to run strong and has always e good care of us and has been very helpful and insightful. He is the best. He arranged for our 2003 vehicle to continue to run strong and has always explained in detail about any service recommendations and the best course of action to take. More
by BORONBASS
Employees Worked With
July 10, 2021
As always, received excellent customer service from the point of appointment set up through the delivery of the vehicle. The communication and turnaround time was excellent. point of appointment set up through the delivery of the vehicle. The communication and turnaround time was excellent. More
by Vince Parillo
Employees Worked With
July 07, 2021
Bad customer service everybody was rude they give you wrong information over the phone and when you in there is thesame even the manager is very rude wrong information over the phone and when you in there is thesame even the manager is very rude More
by arreola3330
July 05, 2021
First time working with Stacie in the Service Dept. - everything went great! My Tundra had developed a slow leak in the left rear tire. I came in mid-morning on a busy Saturday without an appointment everything went great! My Tundra had developed a slow leak in the left rear tire. I came in mid-morning on a busy Saturday without an appointment and the Service Dept was able to fit me in for a tire replacement and at the same time, R&R'd my water pump and v-belt (which were scheduled to be replaced at my 75K oil change). Everything was done and ready to go by 3:30 PM - great job, as always! More
by ECBERMAN
July 01, 2021
Helpful and convenient. Clean facility. Although, they should have better traffic/methods of checking in people with appointment especially during the drive up when they open. Lines were crazy. should have better traffic/methods of checking in people with appointment especially during the drive up when they open. Lines were crazy. More
by NETNETPANDA102
Employees Worked With
June 30, 2021
Wrote my name wrong . It is nichelle, and I’ve told 3 diff. People about it and still hasn’t changed . A dirty ball of hair on my seat with who know what kind of gunk wrapped up in it. I have not heard a diff. People about it and still hasn’t changed . A dirty ball of hair on my seat with who know what kind of gunk wrapped up in it. I have not heard a single thing from Toyota since I called , complained , and was told “okay were so sorry “ More
by NIKKIJ81001
Employees Worked With
Stephanie Santiago
June 27, 2021
Good customer service. You do not have to wait too long for your vehicle after the maintenance service has been done. Clean waiting area. for your vehicle after the maintenance service has been done. Clean waiting area. More
by Milmar
Employees Worked With
