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3,947 Reviews of Toyota of Lancaster - Service Center
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November 27, 2020
Hello Toyota (Lancaster), On November 12th service visit, Melissa was instrumental with options I had for service. Two thumbs up on the experience, Thank you! Melissa was instrumental with options I had for service. Two thumbs up on the experience, Thank you! More
by MMMFLA
Verified Customer
November 27, 2020
The person that help me was very rude he was screaming all the time and when he call me in the phone was in the middle of another call and not even talk for 15 minutes very unprofessional not like in othe all the time and when he call me in the phone was in the middle of another call and not even talk for 15 minutes very unprofessional not like in other occasions that the person actually come to get me to the waiting room. More
by KRIMAR7773MA
Employees Worked With
The cashier was extremely helpful with excellent customer service skills she is a great Asset to your company she get the paper work for me I don't have the name but she was using merchant id 9400 Term#0001 day 10/29/20 @11:37;42 am, Michael Santamaria
November 27, 2020
I love taking my car to the toyoda dealership their wonderful to me always there customer service is to die for and their priced pretty reasonable wonderful to me always there customer service is to die for and their priced pretty reasonable More
by MLOPRINO
November 26, 2020
Sean Preston was a great service rep. It was a standard 5K mile checkup and oil change. I was in and out in about an hour. 5K mile checkup and oil change. I was in and out in about an hour. More
by KARL M
Employees Worked With
November 23, 2020
The service advisor was great. However, the person who worked on my car the previous time damaged it and did not say a word about it. I brought my car in and had to pay for temporary repairs. After this l worked on my car the previous time damaged it and did not say a word about it. I brought my car in and had to pay for temporary repairs. After this last oil change my car is once again leaking oil and no one said a word about it. More
by LIZETHDOM
Employees Worked With
November 23, 2020
Doug was tremendous, he was caring and professional, he concentrated on my concerns and issues, he communicated with me while my vehicle was being serviced concentrated on my concerns and issues, he communicated with me while my vehicle was being serviced More
by POWEREDBYDORSEY
Employees Worked With
Other Employees :
Stephanie Santiago, Michael Santamaria
November 22, 2020
No Comment about the service. My concern was about the image and perception of using a Target shopping cart to move around car parts within the dealership. This seemed very tacky. In my opinion, using a n image and perception of using a Target shopping cart to move around car parts within the dealership. This seemed very tacky. In my opinion, using a nearby stores' cart is not considered professionalism between businesses. More
by RISCHARS
Employees Worked With
November 22, 2020
I have been bringing my cars for service for the past 11 years. I absolutely love their service department and their entire staff. Please keep up the good work. years. I absolutely love their service department and their entire staff. Please keep up the good work. More
by chihkaichen
November 15, 2020
Toyota of Lancaster's Customer Service team was personable and professional. One of the representatives efficiently made an appointment for me, which worked out well. personable and professional. One of the representatives efficiently made an appointment for me, which worked out well. More
by DDUNSTAN
Employees Worked With
November 15, 2020
It's always a pleasant experience for me. Everyone is so attentive and friendly. I always feel like I'm really looked after. My family now owns 3 Toyota's from, 2 that were purchased from your dealership. attentive and friendly. I always feel like I'm really looked after. My family now owns 3 Toyota's from, 2 that were purchased from your dealership. Thank you for making us feel like family. More
by sandra Avery
Employees Worked With
