Toyota of Lancaster - Service Center

Great service. They are all very friendly and very helpful. The check in period is never that long. The place is always clean. It’s also nice to have the ability to They are all very friendly and very helpful. The check in period is never that long. The place is always clean. It’s also nice to have the ability to pay for our services at the service representative’s desk. More

Broken rear hatch latch/lock This was the second latch to be installed, this time it works like when it was new. (apparently the wrong latch was installed the first time) This was the second latch to be installed, this time it works like when it was new. (apparently the wrong latch was installed the first time) More

fast and efficent very friendly staff. Counter girl Mellisa larios took very good care of me during my stay. Went over all the details and even came and got me when my very friendly staff. Counter girl Mellisa larios took very good care of me during my stay. Went over all the details and even came and got me when my car was done More

Top notch customer service I brought my car in for a new battery. I did not have an appointment, I was a walk in, at the end of the day. I explained to Joey that I really neede I brought my car in for a new battery. I did not have an appointment, I was a walk in, at the end of the day. I explained to Joey that I really needed my car fixed, since I needed it for work. Joey checked my car’s info and assured me that the job would be taken care of through warranty. The job was handled quickly and I was back on the road in no time. Joey really made me appreciate Toyota, as I have heard of many other dealerships giving people the run-around for warranty issues. Joey’s service made me realize that Toyota, and moreover Toyota of Lancaster, really care about its customers. Thx Joey More

Always better than expected! Toyota of Lancaster's Service crew is always going over and beyond the expected service. They make sure all the bases are covered and you leave totall Toyota of Lancaster's Service crew is always going over and beyond the expected service. They make sure all the bases are covered and you leave totally satisfied. Thank you! More

Great as always Awesome service as usual, thanks to Chanin Yescas! She continues to make our services appointments painless with her great attitude and joyful persona Awesome service as usual, thanks to Chanin Yescas! She continues to make our services appointments painless with her great attitude and joyful personality! I will continue to bring business to Toyota of Lancaster because of the great service our family receives! More

Maintenance All the necessary service options were discussed and options were provided, estimated time and availability was provided, and completed as explained. All the necessary service options were discussed and options were provided, estimated time and availability was provided, and completed as explained. Toyota of Lancaster always delivers a good service. More

Good experience I had a very good and exciting experience there it was an in-and-out situation the customer care you get there as outstanding very nice people I would I had a very good and exciting experience there it was an in-and-out situation the customer care you get there as outstanding very nice people I would recommend people to do their service there More

great service rep Great service rep oil change service quick waiting representative calls you from waitning room area. The wait was not long because the rep was nice an Great service rep oil change service quick waiting representative calls you from waitning room area. The wait was not long because the rep was nice and called from waiting area. More

Car service for the helper joe Best worker Very fast and polite he’s great at service. He helps out as fast as he can. Does a great job. Thank you Best worker Very fast and polite he’s great at service. He helps out as fast as he can. Does a great job. Thank you More