Toyota of Louisville

Christopher Joshua, salesman, does not go all the way to take care of you. Do not go to him. He needs to be taught to listen to what the customer reasonably wants and deserves. He delivered me a dirty car w take care of you. Do not go to him. He needs to be taught to listen to what the customer reasonably wants and deserves. He delivered me a dirty car with cigarette smoke and wanted me to ask a manager's permission to get it cleaned up. Pathetic. I asked for permission and still the smoke was not gone; car was still dirty. How can a car salesperson not know what a cleaned up/ detailed car looks and smells like? The dealership itself is good in terms of service and price. I do like Toyota of Louisville and some sales managers including Rick D. Rick takes care of you when it comes to your car buying experience. I will go back to Toyota of Louisville, not to Chris Joshua though. I have bought multiple vehicles, new and used, from Sam Swope family of dealerships including this one. More

We were very impressed with the knowledge of the inventory Ed Childers displayed. He was friendly and helpful but not pushy, which my husband and I greatly appreciate. He found a vehicle for us and inventory Ed Childers displayed. He was friendly and helpful but not pushy, which my husband and I greatly appreciate. He found a vehicle for us and it was exactly what we were looking for right down to the price. We could not be happier with our decision to purchase a vehicle from Toyota because of the thorough work that Ed put into finding a vehicle that fit our family's budget as well as needs. We have and will continue to suggest his services as well as those of Toyota of Louisville to friends and family. Thanks Ed for a renewed faith in the car buying experience! More

Our family is growing so we needed a bigger vehicle. Met with Glen about an SUV, and things moved really quickly. Financining was offered through our bank, Class Act, on site. Once we were in the vehicle fo with Glen about an SUV, and things moved really quickly. Financining was offered through our bank, Class Act, on site. Once we were in the vehicle for a week, had a couple minor issues, but called Glen up, and he personally walked through the resolution of those issues. Great buying experiencing and referring other family members to TOL and Glen Harder! More

I bought my car from Glen Harder at Toyota of Louisville. He was very professional and knowledgable of the car and it's features. He was through when delivering the car. When I'm ready to make another purcha He was very professional and knowledgable of the car and it's features. He was through when delivering the car. When I'm ready to make another purchase, I will go to him again. He made the whole car buying experience a pleasure. I will recomend to all of my family and friends to buy their cars from him. More

Chris recommended I service my car at Toyota of Louisville and his kind words were spot on! I got the best service ever! I have bought two cars from Chris and I am happy with the sales service an Louisville and his kind words were spot on! I got the best service ever! I have bought two cars from Chris and I am happy with the sales service and service after the sale that I received. More

Joe gave me one of the best overall car buying experiences that I have ever had. Not only was he extremely nice but he was also honest with me (which isn't common when it comes buying cars.) I w experiences that I have ever had. Not only was he extremely nice but he was also honest with me (which isn't common when it comes buying cars.) I would recommend him to all my friends. He was one of the main reasons I bought my car at Toyota of Louisville. More

I went to the dealership in desperate need of a new car and Sam Smith did everything he could to make sure that that happened for me that same day. He was so nice and friendly and wonderful to do business and Sam Smith did everything he could to make sure that that happened for me that same day. He was so nice and friendly and wonderful to do business with and I ended up with a car that I love. When my husband and I go back for another car in a few years, we will ask for Sam! More

I want to say a big thank you to all at Toyota of Louisville especially Mr Sam Smith.After recently being made disabled with the amputation of my right leg it was important that I exchanged my GT Mus Louisville especially Mr Sam Smith.After recently being made disabled with the amputation of my right leg it was important that I exchanged my GT Mustang for a vehicle that I could get in and out of a lot easier.The Mustang obviously being to low for me.My case being a little different in that not being able to chose a car of my choice as I did when I purchased the Mustang.I had to have a car that I could get in and out of easily.After going to a few dealerships it seems as though only Mr Sam Smith really understood my delima.So after sitting in a few vehicles a Chevy Tracker seemed perfect and was purchased. I must say what are the chances of purchasing a vehicle Saturday and breaking down Sunday.Again Mr Smith came to the front again to help me.With no warranty on the vehicle I want to say thank you for fixing the Tracker,and filling the gas tank with no cost to me.With service like I received I can only recommend you to others. Sincerely, Steve Couling More

I have purchased 2 vehicles from Toyota of Louisville over the past 6 years. One new and one used. I first met Sam, when I called Toyota of Louisville, told him what I wanted and how much I wanted to pay over the past 6 years. One new and one used. I first met Sam, when I called Toyota of Louisville, told him what I wanted and how much I wanted to pay. He had to search high and low for the 2006 Solara, I had to have (because it had to be a certain color, year, etc..) and eventually ordered it for me. He told me it would be 6 weeks and I got it in 4. After my first experience, I knew I could call Sam Smith, tell him what I want, what I want to pay and he will get it done. I highly recommend Sam Smith, and will purchase my next Toyota through him. I know he will take care of all my vehicle needs and I know I will get the best deal possible. When I needed a 4 wheel drive, he even made a special trip into the dealership on his day off, so I could have my Rav 4, "Right Now"!! Now that is service. By the way, I still have my Solara that I bought from Sam (even though many of my friends ask me to sell it to them)). Just can't seem to let it go, I still love that car. We are now a Toyota, family. My brother, father, sister-in-law and my aunt all drive Toyotas. My son might even get the Solara in a few years. Nah, that's MY baby! Guess, we'll be calling Sam, again soon... More

I came to Toyota of Louisville expecting to make our purchase through the Advantage Plan. We met Sam Smith and he got us financed with a major bank therefore helping us buy a lot nicer car than we ever purchase through the Advantage Plan. We met Sam Smith and he got us financed with a major bank therefore helping us buy a lot nicer car than we ever expected. Thanks Sam Smith for making our experience the best ever. More