Toyota of Louisville

Tim and Lindsey were great! I was able to do most of the business before arriving at the dealership. I was in and out in about an hour. Best experience at a dealership! I am exc I was able to do most of the business before arriving at the dealership. I was in and out in about an hour. Best experience at a dealership! I am excited about my new truck and looking forward to many years driving it!! More

Great service and very friendly. Wouldn’t trust anyone else to service our car. John C. is out standing !!! Wouldn’t trust anyone else to service our car. John C. is out standing !!! More

Thoroughly enjoyed our purchasing experience from Tim Patillo! He’s one of the most genuine folks you’ll ever meet! We came from out of state, over 1300 miles, and not once did we ever have any anxiety Patillo! He’s one of the most genuine folks you’ll ever meet! We came from out of state, over 1300 miles, and not once did we ever have any anxiety about our purchase. Tim was very communicative throughout the process, including the walk around of our new 2023 4Runner. In fact he was so helpful up front that we were at the dealership less than hour and then on our way home! Tim, thank you so much, bud! More

They were Very prompt and they did excellent work. They professional as well very nice They professional as well very nice More

Fast and friendly service. Was in and out the door in 45 minutes when it was a possible 2 hour wait. Was in and out the door in 45 minutes when it was a possible 2 hour wait. More

Tim was very helpful. My only criticism, as a woman, was that I worked with two women via email and on the phone and when I arrived at the dealership, I asked for either My only criticism, as a woman, was that I worked with two women via email and on the phone and when I arrived at the dealership, I asked for either Ashley or Kristin and was told that they didn't work that way. I would have appreciated working with either of them since they helped me tremendously and were a big part of my decision to take the time to drive to Louisville. I spent a couple of hours at the dealership and everyone was very professional, but I didn't see any women that day. Luckily my brother was with me, otherwise I would have reconsidered buying a vehicle. More

The service for the oil change and tire rotation was prompt. The customer service representative was informative letting me know I needed a new cabin air filter prompt. The customer service representative was informative letting me know I needed a new cabin air filter More

TOL has always been great to me since 2014 with both sales and service. That’s why I keep coming back. sales and service. That’s why I keep coming back. More

Was a great experience, Tim and everyone at Toyota were great people to work with and helped our experience go smooth and fast. Our car’s performance and quality were beyond our expectations and are gratef great people to work with and helped our experience go smooth and fast. Our car’s performance and quality were beyond our expectations and are grateful and excited for our car! More

We were contacted by the internet sales team about a 2021 dodge charger at 9:30 in the morning for an inquiry we made on Car Gurus the night before. As we are 3 hours away we made a deal on the phone. We sub dodge charger at 9:30 in the morning for an inquiry we made on Car Gurus the night before. As we are 3 hours away we made a deal on the phone. We submitted credit information and had a down payment ready. We were assured by Kristen Shirley that they would hold the car for us. Left right away for the drive up to the dealer. 30 minutes into our drive we received a text, not a phone call, to let us know they sold the car to someone else. We were so shocked we had to pull over to collect ourselves. The car business is brutal, but this was a new low. More