Sam Smith

Sam Smith was great! . I called left a message, he git me approved and picked out the vehicle for me...I really love the vehicle and so does everyone else..All I had to do . I called left a message, he git me approved and picked out the vehicle for me...I really love the vehicle and so does everyone else..All I had to do was come in and sign the paperwork unlike many dealerships, where you are there all day... Thank you Sam for making my Louisville Toyota experience an AWESOME one! ~Aretha More

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He is very rude and over bearing. I felt like he thought he was better than me. He yelled over me while I tried to talk on the phone. He offended me with a statement basically telling I felt like he thought he was better than me. He yelled over me while I tried to talk on the phone. He offended me with a statement basically telling me to pay more for something. I’m a disabled veteran with one check a month. He did not handle my situation with care. Would he have talked to a white male like this or was I treated this way because I’m African American? More

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They’re Always so helpful and so sweet . Everytime i go to the dealership they treat me like family Everytime i go to the dealership they treat me like family More

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I had an amazing experience at Toyota of Louisville. They treated me very well. Mr.Sam was amazing and Mrs.Lisa was very kind ! They treated me very well. Mr.Sam was amazing and Mrs.Lisa was very kind ! More

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He came through for me when everyone else turned me away recommend everyone see this man . recommend everyone see this man . More

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Sam Smith is amazing he got me and my husband the car we wanted and needed I will be referring friends and family wanted and needed I will be referring friends and family More

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We met with sam and he was very helpful. All of the staff are super friendly and attentive. Sam walked me through every step of the process and got me a great deal on a new car. Will defin All of the staff are super friendly and attentive. Sam walked me through every step of the process and got me a great deal on a new car. Will definitely be a repeat customer. Im very pleased! More

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I'm always satisfied. Good cars with good mileage. Service dept is always on point don't take my car no where else. Good cars with good mileage. Service dept is always on point don't take my car no where else. More

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They are very professional, honest, caring people. This was the second time buying them and they are always amazing! This was the second time buying them and they are always amazing! More

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Sam was top notched. I filed for a Chapter 7 bankruptcy on 2/24/23 few days later received advertisement in the mail from Sam telling me while in Bankruptcy he could get I filed for a Chapter 7 bankruptcy on 2/24/23 few days later received advertisement in the mail from Sam telling me while in Bankruptcy he could get me a newer vehicle with ZERO down. I was very leery of the ad so I put it to the side. Came back across it on March 28 so I looked at the site seen a 3 cars I like e-mailed Sam next day had a response on the cars. Put in the credit app on the 30th of March and had an approval on the 31st on a $23,000 pickup truck with Zero down. Took delivery on April 1, 2023. Sam came in on his off day to be sure everything was handled perfectly. I never had to step foot in dealership till I took delivery. Overall one of easiest car transaction ever in my life. Thank You Sam!!!! More

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