Toyota of Louisville - Service Center

I was waiting at the dealership while they performed routine scheduled service and began a warranty repair. The warranty repair to required more time to diagnose than I had available. The dealership w routine scheduled service and began a warranty repair. The warranty repair to required more time to diagnose than I had available. The dealership was flexible in rescheduling the warranty repair. More

I came to Toyota of Louisville because I had s maintenance required signal. The job was completed in less than 2 hrs. maintenance required signal. The job was completed in less than 2 hrs. More

Alan Poff super friendly an knowledgeable. Service was done in a timely manner and waiting room was comfortable done in a timely manner and waiting room was comfortable More

They were friendly and quick with my repairs. Making an appointment was easy as well appointment was easy as well More

The dealership is very timely in how they handle the matters for your car repairs. matters for your car repairs. More

Loved it staff was so friendly would definitely recommend Toyota of Louisville had me in and out! Toyota of Louisville had me in and out! More

Very very prompt and helpful. Friendly Crew. I definitely will go there for my service. will go there for my service. More

Very disappointed in Toyota of Louisville and Oxmoor Toyota service. Both damaged my rims and would not return the vehicle to the condition it was in when it was dropped off. Neither service managers Ke Toyota service. Both damaged my rims and would not return the vehicle to the condition it was in when it was dropped off. Neither service managers Kelly Wheeler at Oxmoor Toyota or whoever the service manager is at Toyota of Louisville would even come to you in person to apologize. They are not capable of returning your vehicle to you in the same condition it was dropped off in. If you take care of your vehicle do not expect them to. They charge top dollar for unprofessional service. We will never purchase from or serice any of our current or future vehicles with Toyota ever again. As an alternative consider Honda World Louisville. Their service manager Dale Greathouse was professional, apologized, knew exactly what to do to correct the problem, and provided us a loaner free of charge when their mechanic damaged our Honda headliner. Unlike Toyota they used the same brand new OEM parts that were on the car when it was dropped off. Night and day difference in how the two brands treat their customers and their vehicles. Please learn from our mistake and avoid Toyota in Louisville, KY. More

Everyone is nice. The receptionist that took my call and made appointment for my service was friendly. The serviceman Adam was nice. The service was appropriately priced. Been going to Toyota of Louisvil made appointment for my service was friendly. The serviceman Adam was nice. The service was appropriately priced. Been going to Toyota of Louisville for three years. More

Courteous people! Prompt service. We bought from Oxmoor, but Toyota of Louisville is just around the corner from our house!! When it's time for another vehicle, we'll see you first. Oxmoor, but Toyota of Louisville is just around the corner from our house!! When it's time for another vehicle, we'll see you first. More