John Carbone

I took my car to get a oil change and tries rotated. I ask service tech if they would check air pressure because my front tires were low. The service tech yes.When I was driving home from work I checked I ask service tech if they would check air pressure because my front tires were low. The service tech yes.When I was driving home from work I checked to see if the pressure was same in each tire. The pressure was the same as when I took it in. This is how I know I didn’t get the tire rotation I paid for. My wife took her car for the same service and it took two hours and my car took 45 minutes. More

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Honest. Caring. Courteous. Good people whom have proven to be trustworthy! Happy to refer business to them Caring. Courteous. Good people whom have proven to be trustworthy! Happy to refer business to them More

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Had to get a tow due to a tire blow out! Tow was quick and Toyota of Louisville squeezed me in and had a tire on my car in 45 minutes on a Saturday. 5* service Tow was quick and Toyota of Louisville squeezed me in and had a tire on my car in 45 minutes on a Saturday. 5* service More

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Excellent service always. Like dealing with John Carbone. Always helpful. Prices are comparable and service done in a timely manner. Like dealing with John Carbone. Always helpful. Prices are comparable and service done in a timely manner. More

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Tim was amazing and very very patient. He was really cool and down to earth as well. Would definitely recommend He was really cool and down to earth as well. Would definitely recommend More

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This was my first visit and I am super impressed with the quality of service! quality of service! More

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I have been at this dealership as a customer for over 15 years. I am always treated like family. years. I am always treated like family. More

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Great customer service. Friendly and informative. Awesome job. Above and beyond what I expected. Will return in the future. Friendly and informative. Awesome job. Above and beyond what I expected. Will return in the future. More

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They provided Excellent service! They got me in and out right away and ordered a part I was missing for my vehicle! They got me in and out right away and ordered a part I was missing for my vehicle! More

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I’ve owned my Camry that I bought from Toyota of Louisville, and have used the service department for nearly every regular service it has needed. Without fail, this is the best car service experie Louisville, and have used the service department for nearly every regular service it has needed. Without fail, this is the best car service experience every single time. The lounges to wait in are comfortable, the communication about your auto’s service needs is complete and I find the pricing more than fair. My Camry is 7 years old and I feel confident that using the Toyota of Louisville service department will keep it going for many, many years to come. I appreciate everyone there and will be back for the next service in May! More

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