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Toyota of Naperville

Naperville, IL

4.9
8,819 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,819 reviews

February 19, 2020

Quiero darle las gracias a Jiame Abrego por su excellente servicio al cliente en verdad lo recomiendo es una persona muy professional y gracias a Toyota of Naperville More

by Natividadhdz2019Vaalon
Recommend Dealer
Yes
Employees Worked With
Sherry Pachiano , Jaime Abrego
Feb 19, 2020 -

Toyota of Naperville responded

¡Gracias por venir a vernos y hacernos saber si necesita algo en el futuro!- Travis Jackson, Toyota Sales.

February 18, 2020

Smooth Buying Process The buying process went extremely well. Ilene applied no pressure and provided just the right amount of follow-up. She listened and understood the fea More

by B122019
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Ilene Bitton-Prosniewski
Feb 19, 2020 -

Toyota of Naperville responded

Thank you so much for taking the time to leave us this fantastic review! Your kind words about Ilene and our dealership as a whole mean the world to us. We will be sure to pass those along. Please let us know if we can be of any further assistance in the future! - Travis Jackson, Toyota Sales

February 16, 2020

Dave and Sherri did an awesome job! We love our new Toyota Highlander and are loyal Toyota owners. My fiancé Trish has a 4 runner with 400,000 miles, yep I know insane!! Looking forward to going past More

by ToyotaChad
Recommend Dealer
Yes
Employees Worked With
Dave Avemian, Sherri Pacchiano
Feb 18, 2020 -

Toyota of Naperville responded

Thank you for your kind words about our dealership! We are so grateful for truly exceptional customers like yourself. Have a great week ahead! - Travis Jackson, Toyota Sales

Feb 18, 2020 -

Toyota of Naperville responded

Thanks for this fantastic review, Chad! It's customers like you that make it all worth it to us. Enjoy your new Toyota Highlander and have a wonderful day! - Travis Jackson, Toyota Sales

February 15, 2020

Awesome experience Kris Kosinski was very helpful and polite. Knew the car inside and out. The process was surprisingly short. Friendly waiting room with really good cof More

by Jozef B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Toyota of Naperville responded

Jozef, thank you for the truly exceptional review and amazing feedback about Kris! We are so pleased to hear that you enjoyed your experience with us. Have a great day!

February 14, 2020

Great experience at Toyota Naperville with Jaime. The entire process was quick. Great facilities. Jaime was very professional and knowledgeable. I would highly recommend this place. More

by rajsgill
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Feb 18, 2020 -

Toyota of Naperville responded

Thank you so much for taking the time to leave us this wonderful review! We are so appreciative of your kind words about Jaime and our dealership as a whole. All the best for now! - Travis Jackson, Toyota Sales

February 13, 2020

I came in on Wednesday with my family and I was greeted by Kareem Thomas. He was very polite and he cared about what we were looking for in a vehicle. I ended up purchasing a used car and I’m so happy. Tha More

by susanvianey00
Recommend Dealer
Yes
Employees Worked With
Kareem Thomas
Feb 14, 2020 -

Toyota of Naperville responded

Susan, thank you so much for your kind words about Kareem and our dealership as a whole! We are so thrilled to hear that you enjoyed your experience with us. Please let us know if we can be of any further assistance down the road! - Travis Jackson, Toyota Sales

February 12, 2020

Buying my gently used RAV4 from Dave A at Toyota if Naperville was the easiest process I’ve ever experienced buying a car. He was straightforward and didn’t try to “pull one on me” like so many car dea More

by Torithompson93
Recommend Dealer
Yes
Employees Worked With
Eddie Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Avemian
Feb 14, 2020 -

Toyota of Naperville responded

Thank you so much for this 5-star review, Tori! We are so glad that Dave and Eddie were able to help with your purchasing process. We are so grateful for your kind words and will be sure to pass them along. Have a great weekend and enjoy your new RAV4! - Travis Jackson, Toyota Sales

February 12, 2020

Seamless RAV-4 purchase Ilene is a friendly, knowledgeable product specialist. This was my fourth purchase from Toyota of Naperville. I have always been impressed with the pr More

by north.wm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mukesh Mehta, Ilene Bitton-Prosniewski
Feb 14, 2020 -

Toyota of Naperville responded

Thank you so much for your kind words about Ilene and our dealership as a whole! We are so grateful to have truly exceptional customers like you. All the best for now! - Travis Jackson, Toyota Sales

February 12, 2020

It's true, Kareem is the BEST! I scheduled a test drive for a 2010 Toyota Matrix through Wendy with Kareem Thomas. It was the end of the year and Kareem was swamped, but it didn’t i More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem Thomas
Feb 14, 2020 -

Toyota of Naperville responded

We are blown away by this wonderful review, Sarah! Thank you so much for your kind words about Kareem and our dealership as a whole. We will be sure to pass those along. It's customers like you that make it all worth it for us! Have a fantastic weekend! - Travis Jackson, Toyota Sales

February 12, 2020

4Runner purchase It can be quite an ordeal entering a car dealership, you get a lot of teaser ePrice they won't honor, bait and switch, upselling, or just bad attitude More

by blackhawk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ilene Bitton-Prosniewski
Feb 14, 2020 -

Toyota of Naperville responded

Thank you for taking the time to leave us a 5-star review! We are so appreciative of your kind words about Ilene and our dealership as a whole. We will be sure to pass those along. Enjoy your new 4Runner and let us know if you need any further assistance in the future! - Travis Jackson, Toyota Sales

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