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Toyota of Naperville
Naperville, IL
9,339 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 9,339 reviews
November 26, 2019
Jacob Basathia and his manger Jose GREAT Sales Team I had a great experience I have purchased over 15 cars from Toyota of Naperville and was very impressed with Jacobs commitment to customer service. He I had a great experience I have purchased over 15 cars from Toyota of Naperville and was very impressed with Jacobs commitment to customer service. He is extremely respectful and has an amazing follow up. Jose his manager was great to work with and my wife and I a extremely pleased with our purchase! We and our family LOVE Toyota of Naperville all hard working people there! Dmitry and Jean More
by dmz002
Employees Worked With
Jacob Basathia, Jose Rivera
November 26, 2019
Honest, Good sale representative Harvey is a no pressure, pure fact sales representative who provided me with knowledgeable information regarding my car purchase. I would recommend a Harvey is a no pressure, pure fact sales representative who provided me with knowledgeable information regarding my car purchase. I would recommend anyone to Harvey as he makes the buyer feel comfortable and educated making their own decision. More
by Daniel F.
Employees Worked With
November 26, 2019
Kareem Thomas was the best salesperson From the moment we arrived, we were greeted upon with such a friendly matter. My husband and I were very pleased with the attention Kareem gave us and the way he expla arrived, we were greeted upon with such a friendly matter. My husband and I were very pleased with the attention Kareem gave us and the way he explained to us in detail each step that had to be done. Even when we had doubts, he explained to us the possible solutions. We were then aware we would leave satisfied with a loan and a new car. In general, everyone at Toyota Naperville was very friendly More
by Aguiceli
Employees Worked With
Kareem Thomas
November 25, 2019
Chris Taylor was super helpful and patient with me. We went through a few options before settling on a car and payment I was comfortable doing. Would recommend him for sure. went through a few options before settling on a car and payment I was comfortable doing. Would recommend him for sure. More
by Katheriner416
Employees Worked With
Chris Taylor
November 25, 2019
Bought a Toyota 4Runner TRD Offroad. Worked with Jaime Abrego. Jaime was great. Returned my phone calls promptly & was very helpful. Very happy with my experience. Five stars! Abrego. Jaime was great. Returned my phone calls promptly & was very helpful. Very happy with my experience. Five stars! More
by CitizenX
Employees Worked With
Mukesh Mehta, Jaime Abrego
November 25, 2019
Ilene was our salesperson. She is knowledgeable and extremely helpful. She texted me several times to update me on rebates and inventory. I LOVE my RAV4. Thanks, Ilene! extremely helpful. She texted me several times to update me on rebates and inventory. I LOVE my RAV4. Thanks, Ilene! More
by Linda C Plainfield
Employees Worked With
Other Employees :
Ivon Correa, Eren Gonzalez, Ilene Bitton-Prosniewski, Ryan Botica
November 25, 2019
Great. People make a difference Kris Kosinski is a joy to deal with keep him he is great. Thank you Toyota of Naperville and Kris! to deal with keep him he is great. Thank you Toyota of Naperville and Kris! More
by Amigo
Employees Worked With
November 24, 2019
Dave Avemian was the best salesperson I ever met. Dave was great- very friendly and knowledgeable. He provided outstanding service. Dave also had excellent knowledge of the 2019 Toyota Rave4 features and was great- very friendly and knowledgeable. He provided outstanding service. Dave also had excellent knowledge of the 2019 Toyota Rave4 features and he was able to answer all the questions. He was with us till the moment we drove off with the car. If you are looking for new car go and visit Dave, you will never be disappointed. I would definitely recommend Dave to everybody. More
by Darek.mazur
Employees Worked With
Dave Avemian
