Toyota of Naperville

Excellent experience, as usual!! The lease on our Toyota Rav4 was set to expire this past week. All we had to do was call Jacob and let him know which vehicle we were looking to lease The lease on our Toyota Rav4 was set to expire this past week. All we had to do was call Jacob and let him know which vehicle we were looking to lease next, and he made it happen. This was probably our 10th time leasing a vehicle from Toyota of Naperville with Jacob. As usual, the whole process was done with seamless efficiency! We got the car we wanted (a nautical blue 2019 Toyota 4Runner) at a great price! We love coming to this dealership and working with Jacob. Him and the entire team at Toyota of Naperville are extremely competent, professional and helpful. My husband and I would recommend Toyota of Naperville and working with Jacob very highly!! More

Pleased with Sales & POOR service fro Caleb O'Neill I purchased my car here on 12/22/2018. I had issues with lights on in car 10 days later. I dropped it off on 1/8/2019 to be serviced. I just got it ba I purchased my car here on 12/22/2018. I had issues with lights on in car 10 days later. I dropped it off on 1/8/2019 to be serviced. I just got it back today 01/22/2019. They had my car for 1/2 the time I owned it! :( That being said, I was very unhappy with the lack of communication I received from Caleb in the two weeks they had my car. I was updated only 2 times by him. The 2nd time only after I had to call him and ask for an update and he returned my call with a very bad attitude. He also never informed me that my car was being driven to a different dealership for repairs! I also feel that 2 weeks to repair any vehicle is a bit outrageous. I needed an ABS module not a rebuilt engine. When I purchased this vehicle I dealt with Erick Heinz and he was very pleasant to deal with. He provided great customer service and that's the service I should have received from Caleb. I ended up contacting & dealing with Adam Bennett who kept me updated and actually called back when he said he would. I am giving the dealership itself and with the exception of Caleb still a five star rating. I will go back for another purchase in the future. More

New car We went in yesterday looking to buy a car and loved our experience. Dave helped us through the whole process and made everything so easy giving us all We went in yesterday looking to buy a car and loved our experience. Dave helped us through the whole process and made everything so easy giving us all the information we needed. More

Pleasure to work with Mukesh He made a dreaded experience easy. He is professional and knowledgeable. Best of all he did not pressure me to buy which was a welcome departure from He made a dreaded experience easy. He is professional and knowledgeable. Best of all he did not pressure me to buy which was a welcome departure from prior experiences with car salesmen. Eren in Fimamce was also a pleasiure. She is personable, knowledgeable and fun! Thoroughly enjoyed working with the Toyota of Naperville Team. More

Very dissatisfied with Caleb O'Neil I purchased my car here on 12/22/2018. I had issues with lights on in car 10 days later. I dropped it off on 1/8/2019 to be serviced. I just got it ba I purchased my car here on 12/22/2018. I had issues with lights on in car 10 days later. I dropped it off on 1/8/2019 to be serviced. I just got it back today 01/22/2019. They had my car for 1/2 the time I owned it! :( That being said, I was very unhappy with the lack of communication I received from Caleb in the two weeks they had my car. I was updated only 2 times by him. The 2nd time only after I had to call him and ask for an update and he returned my call with a very bad attitude. He also never informed me that my car was being driven to a different dealership for repairs! I also feel that 2 weeks to repair any vehicle is a bit outrageous. I needed an ABS module not a rebuilt engine. When I purchased this vehicle I dealt with Erick Heinz and he was very pleasant to deal with. He provided great customer service and that's the service I should have received from Caleb. I ended up contacting & dealing with Adam Bennett who kept me updated and actually called back when he said he would. I am giving the dealership itself and with the exception of Caleb still a five star rating. I will go back for another purchase in the future. More

Our NEW Rav4 Went to Toyota and met with Scott Bouma and we had an excellent experience. He made the car buying process simple and very easy. He was a lot of fun t Went to Toyota and met with Scott Bouma and we had an excellent experience. He made the car buying process simple and very easy. He was a lot of fun to work with including Jose the Manager and Kal in finance. We will be telling all of our friends and family all about this. More

Got what we were looking for! Dave knew exactly what we were looking for and helped us drive away in it! Set up the return of our leased vehicle which made it a breeze! Dave knew exactly what we were looking for and helped us drive away in it! Set up the return of our leased vehicle which made it a breeze! More

Just over ALLL Amazing Team!!! Just an over ALLL amazing experience. Everyone there made me feel at home. From the beginning to end. Blas Cielo went above and beyond to get me in th Just an over ALLL amazing experience. Everyone there made me feel at home. From the beginning to end. Blas Cielo went above and beyond to get me in the right fit of vehicle. Dispute the bad weather, he was out there with me.. like family. He just made everything run soo smoothly.. and made everything soo comfortable you wouldn't realize your even purchasing a vehicle. I would Highly recommend Blas Cielo and Naperville Toyota to ALLLL my family and friends or anyone in search of a vehicle More

FRS Purchase Went to Toyota if Naperville for a Scion FR-S. Worked with Jaime and Scott. Very informative and easy to work with. Did their best to meet the price I Went to Toyota if Naperville for a Scion FR-S. Worked with Jaime and Scott. Very informative and easy to work with. Did their best to meet the price I was asking for, which they did. I didn’t expect to get such a great deal or for the process to be so easy. Scott and Jaime we’re both very genuine and actually cared about my needs as opposed to just trying to sell a car. Would definelty recommend to anybody looking for a used car. More

Maria corolla Alain Vilma was a really nice guy and overall it was a great experience.you guys should come out here!!! Gracias por todo alan. yo quiero me Nuevo ca Alain Vilma was a really nice guy and overall it was a great experience.you guys should come out here!!! Gracias por todo alan. yo quiero me Nuevo carro More