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Toyota of Naperville

Naperville, IL

4.9
8,852 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,852 reviews

January 26, 2019

My Toyota Highlander Thanking salesperson Kareem Thomas in working out a success deal for my Toyota Highlander. Highly recommend buyers to get in touch with him for purcha More

by Highlander 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem Thomas
Jan 28, 2019 -

Toyota of Naperville responded

Rizwan, thanks so much for the truly exceptional words about Kareem and our dealership as a whole. Stay warm out there! Pat O'Brien, GM, pobrien@napervilletoyota.com

January 26, 2019

My visit Toyota Naperville dealership, meet Kareem he is the guy to give you a best deal. Excellent person to offer the best price to walk you out with a car. More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem Thomas
Jan 28, 2019 -

Toyota of Naperville responded

Mujtaba, your truly exceptional words about Kareem mean the world to us. Be safe out there this week! Pat O'Brien, GM, pobrien@napervilletoyota.com

January 24, 2019

Excellent experience, as usual!! The lease on our Toyota Rav4 was set to expire this past week. All we had to do was call Jacob and let him know which vehicle we were looking to lease More

by amberqazi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Jan 25, 2019 -

Toyota of Naperville responded

Valued Customer, your truly exceptional feedback about Jacob is so great to see! Here's to a great weekend and more. Stay warm out there! Pat O'Brien, GM, pobrien@napervilletoyota.com

January 24, 2019

Pleasure to work with Mukesh He made a dreaded experience easy. He is professional and knowledgeable. Best of all he did not pressure me to buy which was a welcome departure from More

by Schultzsk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eren Gonzalez, Mukesh Mehta
Jan 24, 2019 -

Toyota of Naperville responded

Valued Customer, thanks so much for the truly exceptional words about Mukesh, Eren and our team as a whole. Here's to a great rest of the week and more! Pat O'Brien, GM, pobrien@napervilletoyota.com

January 23, 2019

New car We went in yesterday looking to buy a car and loved our experience. Dave helped us through the whole process and made everything so easy giving us all More

by Tjj27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Avemian
Jan 24, 2019 -

Toyota of Naperville responded

Tyler, thanks so much for the truly exceptional words about Dave. Here's to a great rest of the week and more! Pat O'Brien, GM, pobrien@napervilletoyota.com

January 23, 2019

Pleased with Sales & POOR service fro Caleb O'Neill I purchased my car here on 12/22/2018. I had issues with lights on in car 10 days later. I dropped it off on 1/8/2019 to be serviced. I just got it ba More

by Debbie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb O'Neil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Heinz, Adam Bennett
Jan 23, 2019 -

Toyota of Naperville responded

Debbie, we're so glad that you were able to have a truly exceptional experience in the end—thank you for your compiled feedback along the way. We hear you on your additional notes and plan on improving down the road with this in mind. Pat O'Brien, GM, pobrien@napervilletoyota.com

January 22, 2019

Great Experience Buying a car at Toyota of Naperville was great experience. Staff was very professional and friendly. It was helpful how knowledgeable they were and t More

by Saurabh Raoot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Jan 22, 2019 -

Toyota of Naperville responded

Saurabh, your truly exceptional rating and feedback about Jaime means so much to us! We hope that it was a wonderful weekend on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

January 22, 2019

Got what we were looking for! Dave knew exactly what we were looking for and helped us drive away in it! Set up the return of our leased vehicle which made it a breeze! More

by Escotch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Avemian
Jan 23, 2019 -

Toyota of Naperville responded

Valued Customer, your kind words about Dave mean so much to us! Here's to hoping you have a truly exceptional rest of the week. Pat O'Brien, GM, pobrien@napervilletoyota.com

January 22, 2019

Our NEW Rav4 Went to Toyota and met with Scott Bouma and we had an excellent experience. He made the car buying process simple and very easy. He was a lot of fun t More

by Yelena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bouma
Jan 22, 2019 -

Toyota of Naperville responded

Yelena, thanks so much for your truly exceptional review of Scott, Jose and Kal here at Toyota of Naperville. Here's to a great rest of the week and more! Pat O'Brien, GM, pobrien@napervilletoyota.com

January 22, 2019

Very dissatisfied with Caleb O'Neil I purchased my car here on 12/22/2018. I had issues with lights on in car 10 days later. I dropped it off on 1/8/2019 to be serviced. I just got it ba More

by dadsgirl
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caleb O'Neil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Heinz, Adam Bennett
Jan 23, 2019 -

Toyota of Naperville responded

Debbie, we're so glad that you were able to have a truly exceptional experience in the end—thank you for your compiled feedback along the way. We hear you on your additional notes and plan on improving down the road with this in mind. Pat O'Brien, GM, pobrien@napervilletoyota.com

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