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Toyota of Naperville

Naperville, IL

4.9
8,748 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,748 reviews

January 30, 2018

Fabulous experience! Cecilia's no pressure demeanor is a great asset to Toyota. I'm bringing my Auntie to buy her next car with Cecilia because it made the car buying exp More

by ALMA S
Recommend Dealer
Yes
Employees Worked With
Cecilia Nunez
Jan 30, 2018 -

Toyota of Naperville responded

Alma, thanks so much for the truly exceptional words about our dealership as a whole—especially with Cecilia. All the best for now! Pat O'Brien, GM, pobrien@napervilletoyota.com

January 30, 2018

cozy with my RAV4 Thank you Elia Vazquez for all your help. You made it a great buying experience for me on my RAV4. The upgrade process also went quick and smooth with More

by CozyRAV4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elia Vazquez
Jan 30, 2018 -

Toyota of Naperville responded

Value Customer, thanks so much for the truly exceptional words about Elia and our dealership as a whole. All the best for now and here's to many, many years driving your RAV4! Pat O'Brien, GM, pobrien@napervilletoyota.com

January 30, 2018

Working with Larry Larry was great to work with. We had previously purchased a car with Stevenson and were looking to trade in and get two vehicles. Larry was able to l More

by JKelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Dulik
Jan 30, 2018 -

Toyota of Naperville responded

Valued Customer, thanks so much for the truly exceptional words about Larry! We'll be just down the road if you need anything else more on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

January 30, 2018

Liers not sales Bunch of liars. Do Not Listen to them! Screw on thousands of $$$. I guess its their job to be a lier, not sales. Sales should answer if i ask a questi More

by Mad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance manager
Jan 30, 2018 -

Toyota of Naperville responded

Joe, it saddens us to read a review of this nature. We strive for greatness each and every day here at Toyota of Naperville and the last thing we want to be called is liars or a thief! Please reach out to me directly when you have a moment and we'll do what we can to get back on the same page here. All the best for now. Pat O'Brien, GM, pobrien@napervilletoyota.com

January 29, 2018

Best Salesman ever This the 2nd car we have purchased from Tom Clancy. He is such a Professional. I would not want to buy from anyone else. No pressure, fair and honest. More

by Curt Brown
Recommend Dealer
Yes
Employees Worked With
Tom Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2018 -

Toyota of Naperville responded

Curt, we appreciate your kind words about Tom so much! Here's to another truly exceptional experience next time down the road. Pat O'Brien, GM, pobrien@napervilletoyota.com

January 29, 2018

Great people! Jalen Love and Chase really helped us. Great car buying experience. Very friendly. No pressure. Helpful. No issues at all. Fast too. Give Jalen a bonu More

by DavidUsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalen Love
Jan 30, 2018 -

Toyota of Naperville responded

David, thanks so much for the truly exceptional words about our dealership as a whole—especially Jalen. All the very best for now! Pat O'Brien, GM, pobrien@napervilletoyota.com

January 29, 2018

Best car buying experience ever!!! This is an amazing dealership! We personally worked with sales person Justin Buck and cannot recommend him enough if you want a hassle free buying exp More

by Sheila Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Buck
Jan 29, 2018 -

Toyota of Naperville responded

Shelia, thanks so much for the truly exceptional words about Justin and our dealership as a whole. All the very best to you and your new RAV4! Pat O'Brien, GM, pobrien@napervilletoyota.com

January 29, 2018

Very helpful and friendly. After being disappointed at another Toyota dealership in Milwaukee, Cecelia at Naperville Toyota came through with flying colors. Teamed up with her More

by Grafto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Guerra , Cecilia Nunez
Jan 29, 2018 -

Toyota of Naperville responded

Valued Customer, thanks so much for the truly exceptional words about both Cecilia and Samantha! We'll be just down the road if you need anything else more on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

January 28, 2018

Leased a New Highlander My wife and just leased a new Highlander. Bill Cranley was terrific in assisting us to make sure we were getting the vehicle we wanted and with the f More

by johnv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eren Gonzalez, Bill Cranley
Jan 28, 2018 -

Toyota of Naperville responded

John, we're so pleased to hear about your recent truly exceptional experience with Bill, Eren and our dealership as a whole. Here's to many years of travel in your new Highlander! Pat O'Brien, GM, pobrien@napervilletoyota.com

January 28, 2018

Great Sales This is the second car we purchased with Naperville Toyota and probably not the last. Kareem is great at doing his job and overall just seems like a More

by MWOODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem Thomas
Jan 28, 2018 -

Toyota of Naperville responded

Valued Customer, thanks so much for the truly exceptional words about Kareem and our dealership as a whole! All the very best from all of us. Pat O'Brien, GM, pobrien@napervilletoyota.com

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