Toyota of Naperville

Jacob did a great job Jacob did an excellent job of telling us everything we wanted to know about the Highlander, worked hard to get us the best price and best vehicle for Jacob did an excellent job of telling us everything we wanted to know about the Highlander, worked hard to get us the best price and best vehicle for our family. Above all, he was trustworthy and never tried to mislead or bait-and-switch us on anything. I would buy from Jacob again. More

Excellent service. Very professional. Jose was knowledgeable about every aspect of the vehicle features and specifications. Thorough in orientation for us as new own Very professional. Jose was knowledgeable about every aspect of the vehicle features and specifications. Thorough in orientation for us as new owners. Willing to negotiate to close the deal. We would seek Jose out if we ever have a need for another car. Thank you Jose More

I went in for an oil change and came home with a new van My beloved 2008 Sienna van had over 180,000 miles on it. It went in routinely for oil changes and maintenance and was taken care of solely by the Toyo My beloved 2008 Sienna van had over 180,000 miles on it. It went in routinely for oil changes and maintenance and was taken care of solely by the Toyota of Naperville Service Department. The other night I brought it in for one of its oil changes, only to find out that it was getting old and was well used. It needed repairs of $1600, unfortunately. The Service Dept was extremely honest and discussed the possible scenarios with me. I wandered over to the dealership side as I debated and was greeted by Robert Kieda. He was an extremely patient, knowledgeable, and honest Toyota salesman. Robert was not pushy, and actually listened to what I needed from my next potential vehicle. He showed me several options and discussed the pros and cons of each. We test drove a couple of cars and then I made my decision. When I pulled into the service department, I had no intention of driving out in a new van, so needless to say, my van was not cleaned out from a previous camping trip. That was not a problem for Robert, who promptly helped me clean out my entire "lived in" van. He was amazing! In the end, instead of an oil change, I walked out of the dealership with a beautiful new 2017 Sienna van. The Toyota team made each step of the purchase effortless and seamless. Thank you to Toyota of Naperville and especially Robert Kieda!! I love my new van! More

The deal closer Kareem walked up with a smile and good attitude. Was willing to discuss options and meet our needs. Left happy and with a car. Just go to Kareem. Kareem walked up with a smile and good attitude. Was willing to discuss options and meet our needs. Left happy and with a car. Just go to Kareem. More

Professional and Customer Driven Service I was extremely happy with the customer service that I had received at Toyota of Naperville. Nadeem Mirza was professional. He was knowledgeable about I was extremely happy with the customer service that I had received at Toyota of Naperville. Nadeem Mirza was professional. He was knowledgeable about the vehicle that my husband and I were considering to purchase. He took a lot of care to explain all the necessary accessories and features of the car. Nadeem made the purchase a very pleasant experience even as it prolonged after the dealership was already closed. Thank you for helping us out with purchasing a Toyota Sienna for my family. More

My 2008 camry Thanks Kareem for helping me with my Camry purchase, you are such a wonderful person to work with. I would recommend Kareem to all my friends and fami Thanks Kareem for helping me with my Camry purchase, you are such a wonderful person to work with. I would recommend Kareem to all my friends and family. More

Exclent Service Kareem Thomas was the best car salesmen that my mother has ever met he listened to her concerns and he heard everyone to give her the best car to fit Kareem Thomas was the best car salesmen that my mother has ever met he listened to her concerns and he heard everyone to give her the best car to fit her needs . I would recommend him and the dealership to anyone looking for a car. More

Above Excellent Service Kareem gives customer service a new name.He’s the best car salesman that I have ever encountered.Kareem deserves a raise and more because he listens a Kareem gives customer service a new name.He’s the best car salesman that I have ever encountered.Kareem deserves a raise and more because he listens and he’s never pushy . I would recommend him definitely to my family,friends and coworkers. Toyota has a gem. More

Fantastic Car Buying Experience with Scott Bouma I have been a customer of Toyota of Naperville since 2012. This is my second new car purchase from this dealer, a 2017 Toyota Sienna and I have alway I have been a customer of Toyota of Naperville since 2012. This is my second new car purchase from this dealer, a 2017 Toyota Sienna and I have always had a wonderful experience with each visit in sales and service. Scott Bouma took plenty of time with me making sure to find the correct vehicle with the options I was looking for and saved me lots of money. Scott is not pushy and he is an all around great guy that I could trust. I also want to mention that I worked with Gary Jaros in Finance and he was a pleasure to work with. There were no hidden fees. I live only 10 minutes from another Toyota dealership yet I always pass them by and drive 45 minutes to Toyota of Naperville (even for a simple tire rotation or oil change) because of the people...they are honest, friendly, and fair. The service department is phenominal. If anyone is looking for purchase a Toyota I would highly recommend Scott Bouma in sales and Gary Jaros in finance! Walter K. More

Wonderful experience! Had a great experience with Brian! He heard our needs and got us just what we needed! He was a joy to work with in the often dreaded car buying proces Had a great experience with Brian! He heard our needs and got us just what we needed! He was a joy to work with in the often dreaded car buying process. Highly recommend Toyota of Naperville and working with Brian! More