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Toyota of Naperville

Naperville, IL

4.9
8,852 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,852 reviews

August 17, 2017

Camry Kris kosinski always fast service great service with kris we get oready manu cars perfect salasmen ..car is great and really recomemded toyota dealer More

by Tomek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2017 -

Toyota of Naperville responded

Tomek, thanks so much for the kind words about your truly exceptional experience with Kris! All the best for now and remember we're just down the road if you need anything else at all. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 17, 2017

Mukesh Mehta was fair, open and a pleasure to work with throughout the buying process. I would recommend looking up Mulesh if you find yourself in need of a car More

by Ford2017
Recommend Dealer
Yes
Employees Worked With
Mukesh Mehta
Aug 18, 2017 -

Toyota of Naperville responded

Valued Customer, thanks so much for the kind words about your truly exceptional experience with Mukesh and our dealership as a whole! All the best for now and remember we're just down the road if you need anything else. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 17, 2017

Excellent experience. I have visited three other car dealers in the area. This dealer was by far the most professional I've encountered. I visited Toyota of Naperville on F More

by SergioK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A.J. Reilly
Aug 18, 2017 -

Toyota of Naperville responded

Sergio, thanks so much for the kind words about Mike and our dealership as a whole. If there's anything else that we can do down the road, don't hesitate to ask! All the best for now. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 17, 2017

Excellent job Scott Bouma provided great service and very helpful. He is quite knowledgeable. Would definitely recommend Scott and Toyota of Naperville. Would al More

by FAMILY GUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Jaros, Scott Bouma
Aug 18, 2017 -

Toyota of Naperville responded

Valued Customer, thanks so much for the kind words about Scott and our dealership as a whole. All the best for now and remember another truly exceptional experience is just down the road. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 16, 2017

Great Online and Onsite Purchasing Experience I researched a new 2017 Toyota Highlander on-line and promptly received a very competitive offer from Toyota of Naperville's internet sales staff. On More

by WillCountyCarCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mukesh Mehta
Aug 17, 2017 -

Toyota of Naperville responded

Valued Customer, thanks so much for the kind words about Mukesh and our dealership as a whole. It's customers like you that make it all worth it! All the best for now and just remember that another truly exceptional experience is just down the road. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 16, 2017

Every thing good but the financing process The car I bought is good, the agent (Jacob Basathia) who showed me the car was very good also. However, the financing agent (A.J Riley) did not treat More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Basathia, A.J. Reilly
Aug 17, 2017 -

Toyota of Naperville responded

Kevin, while we're pleased with how your purchasing experience went, the financing side is definitely troubling based on your account. Please reach out to me directly when you have a chance and we'll do what we can to get back on the same page here. If you're not satisfied, we're not satisfied! Pat O'Brien, GM, pobrien@napervilletoyota.com

August 15, 2017

Scott I had a wonderful experience shopping for my very first car, Scott Bouma was very patient with me and answered all my questions and I had many, he mad More

by Rosie2613
Recommend Dealer
Yes
Employees Worked With
Scott Bouma
Aug 15, 2017 -

Toyota of Naperville responded

Rosie, thanks so much for the very kind words about Scott and our truly exceptional dealership as a whole! It's customers like you that make each and every day worth it. All the best for now and please let me know if there's anything else I can assist you with. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 15, 2017

Great Service and great product! Larry really enhanced my car buying experience. My family has bought 6 or 7 cars from him in all of these years and we keep going back because he's in More

by CollegeKid1796
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Dulik
Aug 15, 2017 -

Toyota of Naperville responded

Valued Customer, thanks so much for the kind words about Larry and our truly exceptional dealership here at Toyota of Naperville. We're so pleased to have you as such a loyal and appreciative Toyota family member! All the best for now and just remember that we'll be right here to assist you in any way that we can. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 14, 2017

Great service and approachable people I use to go to another Toyota dealer for service and browsing new/used cars. Once I visited Toyota of Naperville I had an entirely new experience. Mos More

by bwinters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Dulik
Aug 15, 2017 -

Toyota of Naperville responded

Valued Customer, thanks so much for the kind words about Larry and our truly exceptional dealership as a whole. It really makes our hearts swell to see another positive review just like this. All the best for now and please let us know if there's anything else that we can do for you down the road. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 14, 2017

Beanta Breona Great experience at the Toyota of Naperville with Alain. He assisted me with buying a new 2017 Toyota Camry. He made sure that I received the best veh More

by Beanta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alain Vilma
Aug 14, 2017 -

Toyota of Naperville responded

Beanta, thanks so much for the kind words about Alain and our dealership as a whole. We're so pleased that you had such a truly exceptional experience and we could deliver just what you needed! Pat O'Brien, GM, pobrien@napervilletoyota.com

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