Toyota of Naperville

After visiting another dealer in the area and getting the answers I wanted on the vehicle I decided enough is enough. I had my mind set on another manufactures vehicle but after the numbers given on the trad answers I wanted on the vehicle I decided enough is enough. I had my mind set on another manufactures vehicle but after the numbers given on the trade in and lack of professionalism I decided to look into a Toyota vehicle knowing the quality and service we have received throughout the years at Naperville Toyota. Dave was great he worked many hours with me on making my decision and got the information I wanted. I have told Tom Kasper a friend of mine about the dealership and he said he was happy with his experience of purchasing a car at Naperville Toyota. More

Harvey was very friendly. He wasn't pushy at all. He answered any questions I had, plus explained many features of the car while I took it out for a test drive. I liked his mellow approach. He is very k answered any questions I had, plus explained many features of the car while I took it out for a test drive. I liked his mellow approach. He is very knowledgable. He even called and emailed me after I purchased the car to see if everything was okay. Dave was also very helpful in explaining the different options I had in adding features to the car and also warranty and maintenance information. More

Very friendly and helpful. Robert was very patient during the process. He was able to accommodate our schedule. He was returning our phone calls immediately. the process. He was able to accommodate our schedule. He was returning our phone calls immediately. More

My husband and I bought our first Prius at Toyota of Naperville after talking to Bill Lutz on the phone. We drove 180 miles to go to this dealership because of his willingness to find exactly what car Naperville after talking to Bill Lutz on the phone. We drove 180 miles to go to this dealership because of his willingness to find exactly what car we wanted. He then had it trailered down from Ann Arbor Michigan. We like the friendly and courteous staff, and even come back for routine maintenance. Once we decided because of the weather to have the tires rotated at our local Toyota dealership: never again. Not all dealerships are created equal! On a 25,000 mile maintenance check we stopped to visit Mr. Lutz, and to see what other Prius models were available. With the mileage we have been getting we decided maybe it was time to buy a second one. Mr. Lutz was never pushy, nor told us what we needed. He let us go at our own pace in deciding as to what we wanted to do, as well as deciding on the financing available. Gary Jaros helped us with the paperwork and also made that quick and painless. We drove off with our new Prius and couldn't be happier! We have every intention of returning again! More

Both Mr. Kieda and Mr. Zidlicky were friendly and attentive to my wife and I on the two occasions we visited Toyota of Naperville. Mr. Keida showed us the available Rav4 and highlanders on the lot an attentive to my wife and I on the two occasions we visited Toyota of Naperville. Mr. Keida showed us the available Rav4 and highlanders on the lot and the next day Mr. Zidlicky made the process of purchasing a new car a breeze from picking an Internet special to the actual driving off the lot in a new highlander. All and all a pleasant experience. More

I came in with my younger brother and I was going to use that experience to help him understand the art of negotiations. I was very surprised with the straight forward service we received. The sales perso that experience to help him understand the art of negotiations. I was very surprised with the straight forward service we received. The sales person and the management were great. I pride myself on being a good negotiator but usually it takes a long time before a deal can be reached. I felt that Kareem was honest and sincere and it helped for a deal to be reach. Thank you all because we were not pressured and we really feel great about our purchase. More

To Whom It may Concern: I am writing this letter in To Whom It may Concern: I am writing this letter in strong recommendation if ROBERT KIEDA.I buy new car. My experience at Toyota of Naperville was v To Whom It may Concern: I am writing this letter in strong recommendation if ROBERT KIEDA.I buy new car. My experience at Toyota of Naperville was very gratifying. Thanks to all the staff, but especially to main sales rep.ROBERT.He had no problem with answering all of mine questions,scheduling test drives and providing me with frequent updates an special finansing,and sales promotions.Robert is an Extremly professional and very well informed sales rep. Thank you so much,ROBERT. Sincerely, Lidia Poddebski More

Jacob answered all my questions & made my deal happen. I am satisfied. The car was for my wife & she is happy also. He explained my warranty & offered to help me with my bluetooth hookup for my c happen. I am satisfied. The car was for my wife & she is happy also. He explained my warranty & offered to help me with my bluetooth hookup for my cell phone. More

This is the second car we have purchased from Dave Zidlicky at Naperville Toyota. Dave quickly found an ideal car for us at a great price and was fantastic to work with. His attention to detail, und Zidlicky at Naperville Toyota. Dave quickly found an ideal car for us at a great price and was fantastic to work with. His attention to detail, understanding our needs, and honest smile will keep us coming back and we continue to strongly recommend him to our family and friends for both new and used cars. More

If you are a returning customer looking to buy another car, don't expect any special treatment from them. As a matter of fact, you are far better off going to another dealer to buy your next car. This dea car, don't expect any special treatment from them. As a matter of fact, you are far better off going to another dealer to buy your next car. This dealer has no customer loyalty, and after the sale you are worthless to them. I learned this the hard way. Trade your car in at a different dealer to get the best value on it. BTW, they play the "keep your keys to force you to buy" scam. Avoid these people! More