
Toyota of Naperville
Naperville, IL
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,758 reviews
I was looking to purchase a 2012 sporty looking car with good gas mileage. I recently moved and would be driving 45 miles a day. My boyfriend Tom had visited your dealership and was approached by a mature, good gas mileage. I recently moved and would be driving 45 miles a day. My boyfriend Tom had visited your dealership and was approached by a mature, clean cut, non overbearing, energetic young man, Leo Lopez. Tom told Leo straight up that the car wasn't for himself and was not going to purchase a car that day. Leo was told I would be looking at other dealerships/cars over the weekend. Later that night Tom said that he was very impressed by Leo's knowledge of the cars and his enthusiastic manner and the very impressive service/waiting area. That weekend we went to two other dealerships. First one liked the car for the most part, strongly disliked the salesman, so we left. Second one, I really liked the car a lot, salesman was friendly, car was very comparable to the Camry and I was leaning towards that car. Since it was comparable I liked the color/style better. Then came Toyota of Naperville. Leo was available on the spot. We spoke for a bit. He explained he wanted to make this experience as enjoyable, not a drawn out process as most people think. He also said he wanted to establish a rapport that would last through the lifetime I had the car. Not just to make a sale. I too was immediately impressed by his outgoing, polite, respectful manor and made me feel very much at ease. I looked at the cars Tom and he discussed. My heart still wanted the car at the previous dealership, because I liked the color and design the best so far and the Package Price was also comparable to the Camry. After a couple of hours of Leo getting to know what meant the most to me, test driving the cars, comparing cars literally side by side, I fell in love with the Toyota XLE. I found the color of the car, the interior design and color that is awesome. Not to mention it will get very good gas mileage, I had a spoiler and remote start added, which the other car didn't have (by the way of getting a loaner car to drive in the meantime.) Talking to Gary in financing who was so quick and efficient. I would recommend this dealership because of its professional friendly staff, very accommodating waiting/service area. Especially Mr. Leo Lopez, thank you for an enjoyable experience and AWESOME car!! More
I came to the dealership after doing research on the vehicle I wanted and was ready for a test drive. Dan was great at making sure I knew everything about the vehicle and was only there to help and not vehicle I wanted and was ready for a test drive. Dan was great at making sure I knew everything about the vehicle and was only there to help and not push. One of the things that sold me on the dealership was that I wasn't swarmed and pressured like I had been at others. After a couple months of further research and looking around I came back to Dan and he worked with me to get a great price and repeating customer. Everyone else I also worked with at the dealership were also great to work with. More
It was a good experience working with Kris. He was very professional and helped close the deal in a timely manner. Would highly recommend him to others. professional and helped close the deal in a timely manner. Would highly recommend him to others. More
Great experience, first time from Naperville Toyota. Service was great as well. Kareem was very friendly and easy to talk to. I felt comfortable walking into the dealership and working with him. I would Service was great as well. Kareem was very friendly and easy to talk to. I felt comfortable walking into the dealership and working with him. I would recommend the dealership and Kareem to anyone interested in buying a vehicle. More
Between cars for my husband, myself and our kids we have purchased about 15 vehicles from Justin Buck. We always come back to him because we get superb service both during and after the sale from Justin. W purchased about 15 vehicles from Justin Buck. We always come back to him because we get superb service both during and after the sale from Justin. W have also referred several friends who have also purchased cars from him and received the same excellent service. Toyota of Naperville has an excellent service department also with very convenient hours. I would not hesitate to recommend Justin and Toyota of Naperville to any of my friends and family! More
Toyota of Naperville is my favorite place to buy a car. I bought my first 4 Runner there two years ago with Jacob. When in today for a look and received amazing service with Blass Cielo and Bryan Leaser t I bought my first 4 Runner there two years ago with Jacob. When in today for a look and received amazing service with Blass Cielo and Bryan Leaser they both went out of there way to help answering question and test driving cars, that we walk out with a new purchase. I am a proud owner of a Highlander...they both made it simple and painless to purchase an automobile. Thank you Blass and Bryan for all the help you gave and continue your excellent work there at Dan Wolf's Toyota. Cynthia Martinez More
I have purchased 2 new Toyota Tacoma's here in the past 2 months. Each time, I was greeted with friendly and professional service. I was truely impressed with the knowledge and experience of Justin Buck and months. Each time, I was greeted with friendly and professional service. I was truely impressed with the knowledge and experience of Justin Buck and Dan Gulley each and every time I intereacted with them. Through tough circumstances and despite a few roadblocks, Toyota of Naperville was always putting their best foot forward and exceeded my expectations. More
Excellent !!!! Robert & Nino were both extremely helpful & worked with us to make sure we got the exact car we wanted & stay in our price range. The process was very quick & easy. Highly recommend t helpful & worked with us to make sure we got the exact car we wanted & stay in our price range. The process was very quick & easy. Highly recommend this dealersahip. More
We felt welcomed and at ease with the employees that we dealt with at Naperville Toyota, especially Russ Harris. The optional products were suggested, with out pressure, all of our questions were answered dealt with at Naperville Toyota, especially Russ Harris. The optional products were suggested, with out pressure, all of our questions were answered and we had a thorough test drive of the RAV4 we were interested in. We felt that everyone was working to accomodate us. We are happy with the price, the service and the car. We would highly recommend Naperville Toyota to our family and friends. More
Recently, my wife and I did as much homework as time allowed in order to purchase a 2013 Limited Highlander. We asked a limited amount of distinguished Chicagoland Toyota dealerships to make the ?very b allowed in order to purchase a 2013 Limited Highlander. We asked a limited amount of distinguished Chicagoland Toyota dealerships to make the ?very best proposals possible on the Highlander we wanted in order to (not only) win over our business but also begin or continue an ongoing customer / dealer relationship for the future. Naperville Toyota stepped up to the plate and countered the very best proposals I received from other dealerships. First, I was very pleased with the friendly and reasonable first proposal made by Ivon Correa followed by the equally friendly conversation and winsome negotiations of Tom Gregg, the Internet Director. The internet and phone conversations convinced my wife and I to come to Naperville Toyota ready to potentially do business. Second, the attentive Sales Manager Peter Murray assisted us when we arrived and directed us to the sales consultant Kris Kosinski. My wife and I thought Kris was a special, thoughtful person. Kris was pleasant, reasonable, VERY knowledgeable, and not phony or pushy. We were impressed that Kris encouraged us to actually ride in the vehicle of our choice before we made any final decisions and negotiations. My wife REALLY appreciated that! Kris took us to the cool test drive outdoor facility near the dealership where my wife and I got to drive the Highlander amongst a great variety of terrains. Kris wanted to ensure that we were comfortable in and with the vehicle before we were ready to purchase. Before saying yes to the new car, my wife was set on getting our meticulously kept used Toyota vehicle traded in to Naperville Toyota in order to apply the amount received towards the Limited Highlander we wanted. Through very reasonable and civil negotiations, Kris with the backing and advocacy of Tom Gregg won my wife and I over, and we received a proposal we both were pleased with! Not only that, but my wife and I look forward to getting all our subsequent customer service taken care at Naperville Toyota. Third, after Kris' help and preparation, he escorted us to meet with Gary Jaros, the Business Manager. I am telling you, I work for one of the most popular retail businesses in the U.S. that has friendly, upbeat, customer-centered employees at its core. Gary would fit right in! Who would expect this from a business manager? Gary is outgoing, upbeat, real, even humorous—yet professional at the same time. He efficiently got us through the seamless finance process that he helped make enjoyable. Gary also proactively communicated in detail with clarity what my wife and I needed to know about the available extended warranties applicable to our 2013 Limited Highlander. We saw the justification of these warranties especially in light of the unbelievable technology that the new Limited Highlanders employ! My wife and I negotiated with Gary and he reasonably and generously won us over. Fourth, Kris then escorted my wife and I to meet Push Singh, the Product Specialist to help instruct,and assist us in the technological aspects of the Highlander. Mr. Singh is the right man for the job! Push was very friendly, RESPECTFUL, patient, well-informed, and professional. He is a person you feel like you could stop by and see at the dealership on a random day and he would be willing to take time out with a smile and earnest willingness to help you out. Fifth, I appreciated the fact that Kris Kosinski did not abandon us after the sale but remained an active, helpful, and very hospitable presence throughout the evening and encouraged us (along with a follow up call!) to contact him any time in order to help us in any way. Finally, my wife and I commented how much we enjoyed the new meticulous Naperville Toyota facility including the spacious and hospitable service waiting areas with the complimentary coffees, bottled waters, and comfortable, business-friendly work stations. More