Toyota of Naperville

Jacob Basathia: Jacob was willing to speak to the Jacob Basathia: Jacob was willing to speak to the manager of the dealership and compromise on a reasonable price. After purchasing the vehicle, I w Jacob Basathia: Jacob was willing to speak to the manager of the dealership and compromise on a reasonable price. After purchasing the vehicle, I was cleaning out my trade-in vehicle and realized that I had left an item in my old vehicle. Jacob was nice enough to mail me the item right away to my address instead of having me to go pick it up at the dealership. I had an overall good experience with this dealership. Samantha Cosylion: In every phone call I made, she was extremely polite and friendly and answered all my questions with no hesitation. She was patient and was very personable as well. I very much liked dealing with Samantha. More

Dana is an exceptional salesman. He very effectively managed our expectations and went the extra mile to get us into the car we wanted for a fair price. No games, gimmicks or BS. A breath of fresh air w managed our expectations and went the extra mile to get us into the car we wanted for a fair price. No games, gimmicks or BS. A breath of fresh air when compared with most of our previous experience purchasing vehicles. I would not hesitate to recommend him to family, friends or to a complete stranger. He earned five stars out of five from us. More

This is the second Toyota certified car I've purchased from this salesman in the last two years. The experience of buying from Dave two years ago went very smoothly and I loved the car I purchased, so whe from this salesman in the last two years. The experience of buying from Dave two years ago went very smoothly and I loved the car I purchased, so when he contacted me on the second anniversary of my previous purchase, I was willing to talk about trading my 2010 Highlander for a 2012 Highlander. This purchase was an even better experience. Dave was willing to work with me to make a deal, and after the deal was made, continued to go above and beyond, driving me all the way to my house in Oak Park from Naperville on Sunday afternoon after I brought in my trade-in, and personally telephoning me Monday morning about the iPass I left in my trade-in. That is topnotch service - the kind that builds loyalty. When I'm in the market for a new car in the future, I will call Dave first. More

Received friendly &courteous service from both Dave Zidlicky&Bill Lutz.They were very patient with us in helping us to decide which vehicle to purchase.We were taken on a test drive in a Toyota Camry&t Zidlicky&Bill Lutz.They were very patient with us in helping us to decide which vehicle to purchase.We were taken on a test drive in a Toyota Camry&then in an Avalon.There was no pressure from either sales person.We did decide on a 2012 Toyota Avalon.We did all the paper work with Suha Oner (who was also very helpfull)&were able to drive our new car home. It was a pleasurable experince for my wife &myself. Bob Loehr More

Our experience with Justin Buck was very pleasant. He was professional, nice, and very helpful to meet our needs/goal. More than anything else, I appreciated the fact that he was not pushy at all which was professional, nice, and very helpful to meet our needs/goal. More than anything else, I appreciated the fact that he was not pushy at all which we had experienced in the past at other car dealerships. Justin provided us an excellent service from the start to the end. I highly recommend him. We are pleased with our experience and purchase at Toyota of Naperville and will continue to use them for service and future purchases. More

I can't say enough about the dealership- FRIENDLY / HELPFUL / KNOWLEDGEABLE / AND THE MOST IMPORTANT THING----JUST GOOD PEOPLE. We worked mainly with Chris Davis. But our association with Peter Murray, HELPFUL / KNOWLEDGEABLE / AND THE MOST IMPORTANT THING----JUST GOOD PEOPLE. We worked mainly with Chris Davis. But our association with Peter Murray, and David from accessories was exceptional. Cris just went the extra mile to ensure that our experience was positive and enjoyable. Kudos for employing such dedicated individuals. More

Justin did an excellent job of giving us the Justin did an excellent job of giving us the characteristics of both the Camry & the Avalon. However, after comparing the two, we felt the Avalon Justin did an excellent job of giving us the characteristics of both the Camry & the Avalon. However, after comparing the two, we felt the Avalon better met our needs. When we purchased the Avalon, Justin went over everything about the car very carefully. The dealership should be very proud to have him as an employee! More

One of the best dealships in the area. Has great salesman, friendly. They are not on you like ants on candy. Would requmend.toyata of Naperville to all my friends. salesman, friendly. They are not on you like ants on candy. Would requmend.toyata of Naperville to all my friends. More

We bought a 2010 Toyota Sienna after looking at several minivans from Toyota of Naperville. Our salesman, Justin Buck was excellent. He was always reachable and we could depend on him to answer questions w minivans from Toyota of Naperville. Our salesman, Justin Buck was excellent. He was always reachable and we could depend on him to answer questions we had quickly and honestly. He was so professional and knowledgable. We felt at ease buying from him and Toyota of Naperville. We tried a few other dealerships on Ogden and by far Toyota of Naperville was top notch. We are so happy to have bought from there, from Justin, and we love our minivan! More

This was the first new car I have ever purchased. Dealing with Mike Beck was a great experience. He was friendly, honest and no pressure. Every question I had was answered professionally and with k Dealing with Mike Beck was a great experience. He was friendly, honest and no pressure. Every question I had was answered professionally and with knowledge. I would recommend Naperville Toyota and Mike Beck to anyone looking to be treated right. A. J. Reilly and Shannon explained all other options in purchasing and no pressure was applied at this meeting. More