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Toyota of North Austin

Austin, TX

4.2
2,411 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,411 reviews

July 22, 2023

SLOPPY WORK- oil change left oil in engine cover, battery replacement left terminal cover off and terminals not sprayed with anti-corrosion compound, did not use backup battery to save settings, when changed More

by Angelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rico got all fixed but work was sloppy
Nov 08, 2023 -

Toyota of North Austin responded

Thank you for speaking with us over the issues you described. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me at 512-323-1355. Josie Easter, Customer Relations

July 22, 2023

They charged a lot of money just for engine diagnosed. They charged me $576.40 More

by Ghazikalim9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Brady
3.0
This rating includes all reviews, with more weight given to recent reviews.
YK Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Buantello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Beckford
3.0
This rating includes all reviews, with more weight given to recent reviews.
JR Castillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlelle, David Hardy, Humam Heet, Sergio Ballesteros, Julio Bernal, Aidan Casillas
Nov 20, 2023 -

Toyota of North Austin responded

Thank you for your visit. We could not find your name in our system and would like to know more about your visit. Please contact me if there's anything I can do to make your next visit a 5-star experience for you! Josie Easter, Service Customer Relations 512-323-1355 jeaster@toyotaofnorthaustin.com

July 21, 2023

Very streamlined and courteous service , the Advisor was easy to reach and clear about the maintenance needed. More

by michelepol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance advisor
Jul 28, 2023 -

Toyota of North Austin responded

We are glad we could help!

July 21, 2023

Got oil change done and Jarred found a nail in my tire that I did not see. Bought 4 tires at a good price with rebate. I am pleased with service provided. More

by billtrojcak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred
Aug 02, 2023 -

Toyota of North Austin responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

July 21, 2023

Friendly and professional employees, everyone is helpful and eager to get you back on the road safely! More

by SonyaGuarnero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Pleasant
Jul 28, 2023 -

Toyota of North Austin responded

We are glad we could help!

July 19, 2023

Great friendly and efficient service. Everyone was extremely courteous. It was a pleasant experience. Thanks. More

by david.talbot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 28, 2023 -

Toyota of North Austin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 18, 2023

Professional and knowledgeable sales team and superior finance people. I will return for my next vehicle. More

by waynewilly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvin, Ramiro ferrara
Jul 24, 2023 -

Toyota of North Austin responded

Thank you for being our customer, we appreciate your kind words!

July 17, 2023

Had a wonderful experience purchasing a new Tacoma with Michael Bui. Every aspect of the transaction went smoothly and Michael went above and beyond to assist. Highly recommend! More

by jalcorn75
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Bui
Aug 03, 2023 -

Toyota of North Austin responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 17, 2023

When I arrived at the dealership I was greeted immediately and given a breakdown of the work being done on my vehicle. The gentleman was attentive, informative, and polite. Appreciate your hard More

by Ovilla81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Jul 19, 2023 -

Toyota of North Austin responded

It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

July 17, 2023

Great car bus was given bad temp tags twice! As a result my first tag was confiscated by law enforcement and I almost went to jail! i contacted Toyota North Austin ad they emailed me the 2nd tag More

by Sadflora84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zach Hassenmiller, Patricia Graves, Neal
Oct 23, 2023 -

Toyota of North Austin responded

Thank you for informing us about your situation. Please know that we are looking into your concerns and would like to speak to you to learn more about the incident. At your earliest convenience give us a call to 512-458-2222 and speak with Tim Williams, the General Sales Manager.

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