Toyota of North Austin

Quality service at a fair price! Needed more work than anticipated on an old car, they told me what I needed done and a few things that I could hold off on or didn’t need, and gave me a loaner at no charg anticipated on an old car, they told me what I needed done and a few things that I could hold off on or didn’t need, and gave me a loaner at no charge! More

Kevin is very considerate and patient. He is professional and exceptional. They didn’t take more than half an hour to finish the car maintenance. and exceptional. They didn’t take more than half an hour to finish the car maintenance. More

Richie couldn't have been better. Answered all my questions and made the whole buying experience smooth and seamless. The whole crew was helpful but Richie was just a great guy who new his Toyotas in questions and made the whole buying experience smooth and seamless. The whole crew was helpful but Richie was just a great guy who new his Toyotas inside and out! Thanks so much. Mark Murphy. More

First time in years of service that they didn’t vacuum my car . Been getting my Toyota Sienna serviced here for years and no paper floor mat car . Been getting my Toyota Sienna serviced here for years and no paper floor mat More

Efren the Sales person that helped me was very nice and professional. Made my shopping experience go very smoothly and had a great attitude. Would highly recommend him professional. Made my shopping experience go very smoothly and had a great attitude. Would highly recommend him More

Dear Sir/Ma’am,Was a pleasure working with Walter and Dear Sir/Ma’am, Was a pleasure working with Walter and the team at Charles Maund Toyota. Walter made the purchase smooth, efficient, and went abov Dear Sir/Ma’am, Was a pleasure working with Walter and the team at Charles Maund Toyota. Walter made the purchase smooth, efficient, and went above and beyond to find the Vehicle we wanted. Will definitely be back for our next vehicle purchase. Thanks again for taking care of us. v/r Perry More

Michael was really attentive. The rest of the staff including finance representative made sure I knew about all the extras and options that were available. Great sales job! including finance representative made sure I knew about all the extras and options that were available. Great sales job! More

My wife and I arrived at Charles Maund planning to buy an used car, we parked the car where the new cars are and we were walking kind of lost because we weren’t sure where we should go, then.. suddenly Mo an used car, we parked the car where the new cars are and we were walking kind of lost because we weren’t sure where we should go, then.. suddenly Mohamed Merchant came to rescue us. With few words we explain him about our plans to buy a good used car, he explained us that a new car is always better so he was right in the spot! With no time he started working helping us to have the best deal! And guess what?? He did it!! Thanks to Mohammed Merchant we got a brand new Toyota Corolla!! And the best part is that thanks to Mohammed we have the best DEAL EVER!! Did I mention that Mohammed Merchant is a war hero Veteran? Well.. he is! He is all in one!! Special Mention to Christian Pepping who was very kind and easygoing explaining everything very well and in Spanish! Thanks Mohammed Merchant Thanks Christian Pepping and Thanks Charles Mound Toyota. More

My salesman, Gabriel Ramos, was beyond exceptional. He went out of his way to help me get what I needed. When I returned for service (window tint) I was in line and at least 6 service people asked me if went out of his way to help me get what I needed. When I returned for service (window tint) I was in line and at least 6 service people asked me if I had been helped. I was amazed. I will tell everyone to go to this dealership. Thank You so much More

Terrible experience deserves 0 stars.Run from this place Terrible experience deserves 0 stars. Run from this place as fast as you can! Bunch of crooks trying to make a quick buck. The service department had Terrible experience deserves 0 stars. Run from this place as fast as you can! Bunch of crooks trying to make a quick buck. The service department had my truck for over a month to replace the windshield. After my third attempt at picking up I’m stuck with damage on my vehicle and can’t get help from anyone up there. The lackadaisicalness and incompetence is from the top down. Lance Culpepper,Angel Rodriguez and Whiskey Wes Newman are only trying to upsale you and make a buck. The GM Ty Reed is so cheap I couldn’t get a refund or a Toyota hat. There is absolutely no service in this commission based service department. All you will get is someone passing the blame and then a really insincere apology!!!!! 0 pride in their work and 0 pride in Toyota. More