Toyota of North Austin

Talk about customer service on point! Walter is to me top of the chain at Charles Maund . He has been very knowledgeable and on time always with my Avalon service and that means a lot comp Walter is to me top of the chain at Charles Maund . He has been very knowledgeable and on time always with my Avalon service and that means a lot compared to other dealerships. For sure i have been eyeing my next Toyota Tundra and will for sure be buying it from Walter. He has earned 6 stars from me . Walter keep up the great work sir!! More

Great Service Shannon was very helpful and knowledgeable. I would recommend him to my friends and family to him. I love my new car compare to what I had before. Shannon was very helpful and knowledgeable. I would recommend him to my friends and family to him. I love my new car compare to what I had before. More

Quick and efficient The service department is always quick and efficient. They’re very clear on what needs to be serviced; and when it’s all done, very clear on what was The service department is always quick and efficient. They’re very clear on what needs to be serviced; and when it’s all done, very clear on what was done. More

Above and beyond what I expected I found the associate who helped me recognized my out of town plates and treated me right. I appreciated the time he took to explain everything that w I found the associate who helped me recognized my out of town plates and treated me right. I appreciated the time he took to explain everything that was done and what was needed in future service visits. More

Fantastic Maund service technicians were friendly and service was done in a very timely manner. I was greeted promptly and making an appointment was easy. They Maund service technicians were friendly and service was done in a very timely manner. I was greeted promptly and making an appointment was easy. They even washed my car! More

Oil change and tire rotation Service operated efficiently and in a timely manner. Service department waiting room offered complimentary fresh coffee, donuts and wifi. Enjoyed the Service operated efficiently and in a timely manner. Service department waiting room offered complimentary fresh coffee, donuts and wifi. Enjoyed the new addition of complimentary drinks! More

Excellent Customer Service Although we live 165 miles from the Charles Maund dealership in Austin,and there are two Toyota dealerships within 30 miles from my home, we will cont Although we live 165 miles from the Charles Maund dealership in Austin,and there are two Toyota dealerships within 30 miles from my home, we will continue to go back to Charles Maund for maintenance on our 2015 Tacoma because of the excellent service we get from KP Kirkpatrick and the other team members there. More

Recall Service I went for a recall on my doors. I had expected to be there most of the day. I was pleasantly surprised when no more than 2 1/2 hours later they were I went for a recall on my doors. I had expected to be there most of the day. I was pleasantly surprised when no more than 2 1/2 hours later they were finished with that along with 20,000 mile warranty service on my vehicle. They are always so friendly and helpful. More

Service rep My service representative is amazing. Always makes me feel like he's taking care of my car and me to the best of his ability. My service representative is amazing. Always makes me feel like he's taking care of my car and me to the best of his ability. More

Exceptional Dealership I just bought my 4th vehicle from Charles Maund. Everyone there is so awesome and helpful. I am a lifelong customer because they treat me like family I just bought my 4th vehicle from Charles Maund. Everyone there is so awesome and helpful. I am a lifelong customer because they treat me like family. They always go above and beyond to make an amazing deal and take care of me. Their customer service is out of this world. More