Toyota of North Austin

Charles Maund experience--in a nutshell First of all, "truly exceptional" is really hard to be, but if "truly exceptional" and unacceptable are the only choices, well.. I got off to a rocky First of all, "truly exceptional" is really hard to be, but if "truly exceptional" and unacceptable are the only choices, well.. I got off to a rocky start with Charles Maund. I felt pressured into buying my car by a sleazy used car salesman (Neal Slocum) and then was basically abandoned by CM...they didn't even call me to tell me my license plates were in. The first time I went to CM service, the attendant forgot about me and I waited nearly 2 hours for a scheduled oil change, and then said a total of six words to me when I finally asked about my car. (Jackson? You can pay in there.) The second time an attendant ran into another vehicle with mine. I was just about done with Charles Maund. The only reason I have not left Charles Maund is because of one employee, who was the one who took care of my vehicle when it was run into by another employee. I always ask for Will because I feel like I am treated like a person and not just someone you are trying to sell something to. He is always helpful and courteous, and that is saying a lot during the on-site accident fiasco. More

wow!!!! amazing!!!!! My husband & I were amazed how fast it took!! All the people there were great!! Beat the heck out of Chevrolet!!! Simply amazing, quick, friendly!!! My husband & I were amazed how fast it took!! All the people there were great!! Beat the heck out of Chevrolet!!! Simply amazing, quick, friendly!!! More

Good Prices, Sales, and Service Shannon was particularly helpful in the transaction. We live out-of-town, and he was willing to do the whole transaction over the phone, which made i Shannon was particularly helpful in the transaction. We live out-of-town, and he was willing to do the whole transaction over the phone, which made it easier for us. His price was also better then your competitor, in San Marcos. Excellent time and attention to detail, and he really did his homework. Thanks! More

convenient, friendly, quick, thorough Called that morning and was able to come that afternoon and got everything taken care of;they explained everything they checked and offered me a free Called that morning and was able to come that afternoon and got everything taken care of;they explained everything they checked and offered me a free car wash and vacuum. More

Excellent, highly recommend My family has purchased 3 cars from the dealer and each time, our experience has been awesome! Peter is an awesome salesman and he always does his bes My family has purchased 3 cars from the dealer and each time, our experience has been awesome! Peter is an awesome salesman and he always does his best to get you the best deal possible. I would definitely come back to buy more cars from him in the near future! Highly recommend! More

fast service , dependable. Mr Veal was fast to get my car in and out with no problems and also give credit to Mr Jasso for a wonderful technician. Thanks Doug B. Mr Veal was fast to get my car in and out with no problems and also give credit to Mr Jasso for a wonderful technician. Thanks Doug B. More

Great Toyota a Dealership I've been a Charles Maund Toyota.customer for 18 years. Over this time period, I've purchased three new Toyotas, the most recent just yesterday. Th I've been a Charles Maund Toyota.customer for 18 years. Over this time period, I've purchased three new Toyotas, the most recent just yesterday. Their sales team worked with me and I was able to get the vehicle I wanted at the price I wanted. I've also used their service department for all this time and they've kept all my Toyotas running well. More

Amazing service I test drive every luxury car out there. Never thought about Toyota. A friend talked me into going in and it was the best experience I've ever had wit I test drive every luxury car out there. Never thought about Toyota. A friend talked me into going in and it was the best experience I've ever had with any other dealer in town. My salesman was Walter and he went over and beyond for me a true value to your company. Next was the service also a Walter also was amazing. I will alway recommend the two to everyone I know. They both are xxxxx to your companyt More

JC and Brandon JC Grogan and Brandon Sokol did a nice job. They thoroughly and directly answered all of my questions and I got a good deal. Satisfied customer. JC Grogan and Brandon Sokol did a nice job. They thoroughly and directly answered all of my questions and I got a good deal. Satisfied customer. More