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Toyota of North Austin

Austin, TX

4.2
2,809 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,809 reviews

February 06, 2026

Performed additional services that weren't required. The actual bill was over estimate as well. More

by Puneet Grover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared
Feb 12, 2026 -

Toyota of North Austin responded

Hi Puneet, Thank you for your review. We’re sorry to hear there was confusion about the services completed and the final cost. We take concerns like this seriously and would like to look into your visit in more detail. When you have a moment, please contact Josie Easter at Jeaster@group1auto.com or call me at 512-458-2222 x1355, with your repair order number or any details from your appointment, so we can investigate and work toward a resolution. We appreciate the opportunity to address this. Josie Easter Service Customer Relations - Toyota of North Austin jeaster@group1auto.com

February 05, 2026

In recent visits their service has deteriorate with longer waiting times. My car wasnot given the usual basic cleaning. I received by mail a $150 discount coupon but the staff wasnt wven aware of it a More

by m3m3.austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Walter Ortiz
Feb 07, 2026 -

Toyota of North Austin responded

Dear Valued Guest, Thank you for taking the time to share your concerns with us. We truly value your feedback and are sorry to hear that your recent service experience did not meet your expectations. We understand your frustration regarding the longer wait times you experienced. While our team works hard to provide timely and efficient service, there are occasions when higher service volume can cause delays. That said, we recognize how important your time is, and we are actively reviewing our processes to improve scheduling and overall service flow. Regarding the $150 discount you mentioned, we apologize for any confusion this may have caused and would be more than happy to review the invoice with you to ensure everything is clear and accurate. Your perception that our service has declined is something we take seriously. Long-standing customer relationships are very important to us, and we never want you to feel that the level of care you receive has diminished. We appreciate the opportunity to address your concerns and would welcome the chance to discuss this further. Please feel free to contact me directly Jose Easter at Jeaster@group1auto.com or 512-458-2222 EXT 1335, so we can ensure your confidence in our service moving forward. Thank you again for your feedback and for allowing us the opportunity to improve.

February 04, 2026

Thank You Toyota y'all where awesome ! I love my SUV and will be back !! This was the best dealership I ever had a great experience with so easy and patient with me finding the right SUV ! More

by aakristie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guiermo / Pulido
Feb 06, 2026 -

Toyota of North Austin responded

Hi Aakristie, thank you so much for your positive comments about Toyota of North Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2026

I recently had repairs and maintenance done to my Toyota Rav 4. Bently, my service writer, was fantastic. We kept in contact using text messages. When they looked at everything we briefly spoke on the ph More

by Ccurtismercer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brently
Feb 06, 2026 -

Toyota of North Austin responded

Hi, we're happy you found Bently to be so supportive during your experience here at Toyota of North Austin. Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2026

Alfred made my car buying experience a very positive one. From start to finish, he was professional, transparent, and attentive to what I was looking for. The car was exactly as described, and the process wa More

by Crystal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Carter
Feb 05, 2026 -

Toyota of North Austin responded

Hi Crystal, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2026

Even with construction 🚧 they made an inviting space for customers. I appreciate the tech person’s customer service and support, sending video and reports so I can make realtime decisions about my car being More

by Raven 🐦‍⬛
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Feb 06, 2026 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2026

Excellent to work with great deal on great truck ! Thank you, look forward to future business ! More

by tylerbanister
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Dawson Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2026 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 02, 2026

Excelente y al preguntar lo que sea te trata. Con mucha paciencia ese fue mi caso de hoy More

by rjuniorcm23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Barron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2026 -

Toyota of North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2026

Pedro was a pleasure to work with and offered a fair price. He made an extra effort to ensure the car was ready for us to take home that day. More

by lhauck38
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pedro Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2026 -

Toyota of North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of North Austin! Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2026

I had an extremely dissatisfying experience with the customer service from the service advisor Zachary. The indifference and carelessness is bold and unnerving only because he seemed to think he and the More

by kuz2025
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary Fulkerson
Feb 05, 2026 -

Toyota of North Austin responded

Dear Valued Guest, Thank you for bringing this to our attention. We’re truly sorry to hear that your experience with our service department came across as unprofessional or dismissive. That is never the impression we want to leave. Every customer deserves to feel respected, valued, and heard, and we regret that we fell short in your case. Your feedback is important to us and will be shared with our team so we can address this and improve our communication and service approach. Thank you for giving us the opportunity to learn and do better. If I may be of further assistance, please reach out to me Josie Easter at Jeaster@group1auto.com or call me directly at 512-458-2222 EXT 1355. Josie Easter Service Customer Relations - Toyota of North Austin