Toyota of North Austin

Experience With Charles Maund Toyota Efforts given by Mr. YK Lee were Outstanding, Excellent, Marvelous etc.... Mr. Lee is very helpful and in detail, he explains everything about the ca Efforts given by Mr. YK Lee were Outstanding, Excellent, Marvelous etc.... Mr. Lee is very helpful and in detail, he explains everything about the car you wanted. More

Great sales team! Robert and Carlos were superb sales people. They were very accommodating, never pushy, and very understanding of our needs. They really made our exp Robert and Carlos were superb sales people. They were very accommodating, never pushy, and very understanding of our needs. They really made our experience and the reason we decided to lease at Toyota! More

Easy Fair Deal I researched the vehicle and average prices paid in this area before going to the dealer. I think I was able to get a fair deal without excessive hagl I researched the vehicle and average prices paid in this area before going to the dealer. I think I was able to get a fair deal without excessive hagling. Salesman was easy going and helpful...as was the business manager. Enjoyed my interaction with both of them and would go back to them again. More

Maintenance appointment From my first phone call to schedule my 5000 mile Maintenance to picking up my car, all went smoothly and I was in and out in 1/3 the time anticipated From my first phone call to schedule my 5000 mile Maintenance to picking up my car, all went smoothly and I was in and out in 1/3 the time anticipated. More

Best day ever! Jill was so patient and very knowledgeable. I really appreciated that without a pushy approach at all! I would highly recommend this dealership and Jill was so patient and very knowledgeable. I really appreciated that without a pushy approach at all! I would highly recommend this dealership and if you truly want the VIP treatment, ask for Jill. More

Professional,kind, courteous and informative Costantin Swies made our visit so simple and direct with no high pressure. He listened to us and was so informative and helpful. I highly recommend Costantin Swies made our visit so simple and direct with no high pressure. He listened to us and was so informative and helpful. I highly recommend him to anyone!! More

Everyone was trying to please us! From the emails to us, to the service there, the willingness to let me test drive various models, from Malia to Brandon, all the folks were accommodat From the emails to us, to the service there, the willingness to let me test drive various models, from Malia to Brandon, all the folks were accommodating and friendly. More

Great Service I called the service department at 6:00pm Monday night and wanted to bring my car in Tuesday morning at 8:30am. The professional service advisor, Ange I called the service department at 6:00pm Monday night and wanted to bring my car in Tuesday morning at 8:30am. The professional service advisor, Angel, said "No Problem. We'll see you then" I arrived at 8:30am on Tuesday and was promptly greeted by a friendly face. When I told him I wanted to see Angel, he immediately let Angel know I was there. Even though Angel was assisting another customer, he acknowledged my presence and said he would be with me in just a few minutes. And, true to his word he was. This type of customer service is the rule, not the exception, at Maund Toyota. Keep up the great work! More

THIS is how car buying should be!! Our experience was awesome. We had been talking to another Toyota dealership but found that Charles Maund was THE only Toyota dealership that we cared Our experience was awesome. We had been talking to another Toyota dealership but found that Charles Maund was THE only Toyota dealership that we cared to buy from. It's a given that you are buying a quality car, but the fact that they don't just rest on those laurels, but also stress customer service, is appreciated and duly noted! Shannon Brady was great and he explained everything to us. The process was pretty straightforward. We were glad to be rid of the usual salesman card game and just talk cars. I strongly recommend this dealership and salesman, Shannon Brady. More

GOod job Jill and the team did a fine job and she was willing to get us whatever information necessary for us to make a good decision. Way to go Jill! Jill and the team did a fine job and she was willing to get us whatever information necessary for us to make a good decision. Way to go Jill! More