Toyota of North Austin

Excellent Experience! I recently purchased a 2015 Limited 4-Runner at Charles Maund Toyota and the experience exceeded my expectations across the board. Brody (New Car Sale I recently purchased a 2015 Limited 4-Runner at Charles Maund Toyota and the experience exceeded my expectations across the board. Brody (New Car Sales) from the initial point of contact did a great job. He was responsive to my inquiries and diligent in working hard to ensure I found the exact vehicle of my liking. I worked with Brendan (Finance) who I can not say enough good things about. He was professional, funny (not something you come across everyday in Finance) and played a crucial role in my decision to purchase a vehicle at Charles Maund Toyota. He deserves the gold MVP STAR! I am also impressed with the follow-up after the sale service to date. On several occasions Brody and the GM have checked in with me regarding any questions or needs I may have. I, like most people, would rather spend an afternoon at the dentist than shop for a new car but my experience at Charles Maund and their staff was the exception to the rule. I hope the service department is as enjoyable to work with and recommend Charles Maund Toyota highly if you are looking to purchase a new vehicle! More

Best Dealership With Excellent Customer Service! Yet once again Charles Maund Toyota has come through with another great car buying experience for our family. I guess you could say we are Charles Ma Yet once again Charles Maund Toyota has come through with another great car buying experience for our family. I guess you could say we are Charles Maund frequent buyers, since this was now our fifth car purchase from them. I had done my homework, knowing exactly which car I wanted to get and had even gotten pre-approved financing through my credit union. I had been looking online at purchasing a 2011 RAV4 from them for my daughter, and once again contacted Humam Heet in Prewoned Car Sales. From the time I entered the door until my husband and I walked out several hours later with the keys in hand to our new purchase, I could not have been happier! Bob, their finance guy was even able to get us better financing, beating the great deal I had gotten through my credit union. I had even told him good luck in trying to do this, and he too came through! I cannot say enough great and awesome things about how well and how smoothly the entire process went. Humam was extremely helpful, courteous, knowledgeable, and made us feel at ease while never having a doubt about our purchase whatsoever. Humam went out of his way to make the entire transaction run as smoothly and quickly as possible. It is because of the great experience I have had like this and the previous four car purchases (my second through Humam) that made me return to them yesterday for the number five purchase. Humam and the entire Charles Maund Toyota dealership went above and beyond my expectations.....once again! I love them and thank them for making this major decision as easy as possible. Although I won't be making anymore car purchases for a while, hopefully, I would HIGHLY recommend that anyone looking for the best deal and the best customer service for their car purchase, please go to Charles Maund Toyota. You won't regret it! More

Charles Maund Toyota The guys were awesome Santana Coronado the Business Manager took care of me and gave me the best rate possible I highly recommend him good guy also E The guys were awesome Santana Coronado the Business Manager took care of me and gave me the best rate possible I highly recommend him good guy also Elmer Piche the sales rep was also great helped me out with everything he could overall great experience More

Excellent Salesmanship The Charles Maund buying experience was excellent thanks to Phillip Curry. There was no pressure and he was very patient as my wife and I worked thro The Charles Maund buying experience was excellent thanks to Phillip Curry. There was no pressure and he was very patient as my wife and I worked through the selection process. Santana Coronado and the entire team was very professional and made us feel at home. Excellent job. Even though we hope not to have to use it very often we expect the same professionalism and courteousy from the Service Department. Service after the sale is a longterm relationship and is very important to both of us. Charlie and Linda More

Great experience! I was pleasantly surprised by my new purchasing experience at Charles Maund Toyota. They were professional, fast and helped me to find the car that fi I was pleasantly surprised by my new purchasing experience at Charles Maund Toyota. They were professional, fast and helped me to find the car that fit my needs. David Hardy was a wonderful consultant to work with and gave me some valuable advice! More

good experience This is my first time buyer. The Employees explains every this its a very good experience. The dealer reduces the prices too, They give me a good deal This is my first time buyer. The Employees explains every this its a very good experience. The dealer reduces the prices too, They give me a good deal fro my 2015 Toyota corolla s premium More

Great experience! My experience was wonderful and the 3 sales associates waited until we were statisfied with everything and that was way after the store was closed. Ex My experience was wonderful and the 3 sales associates waited until we were statisfied with everything and that was way after the store was closed. Excellent store & service. More

Malia, made it a great experience! This is my third car from this dealership and each time it gets better and better! Malia was fast, friendly and efficient! As a techy I loved This is my third car from this dealership and each time it gets better and better! Malia was fast, friendly and efficient! As a techy I loved the high technology they use, it made it a fun car buying experience. Everyone was friendly and made you feel like you were special. More

Good People to Deal With They made it as painless as possible. Their Shannon Brady is an asset to their operation. The price for the vehicle and total package was far better They made it as painless as possible. Their Shannon Brady is an asset to their operation. The price for the vehicle and total package was far better than some others. You'll get a pretty good treatment and deal overall. More

They lie Liars at Charles maund. I was promised a tow/haul package, didn't happen. Have to go buy my own keyless entry for a $30,000 2015 truck, stupid. Not ha Liars at Charles maund. I was promised a tow/haul package, didn't happen. Have to go buy my own keyless entry for a $30,000 2015 truck, stupid. Not happy with my experience at all, will not recommend this dealership to anyone. They will lie to you to get their commission check. More