Back

Toyota of North Austin

Austin, TX

4.2
2,393 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
Contact Dealership

8400 Research Boulevard

Austin, TX

78758

Directions

By Type

Showing 2,393 reviews

April 19, 2025

Great experience at the Toyota of North Austin service center. Staff was professional, fast, and explained everything clearly. Highly recommend! More

by andre.cherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadir Nolasco
Apr 21, 2025 -

Toyota of North Austin responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

April 18, 2025

Disappointing experience today with my service visit. I had an appointment at 7:30 and showed up on time. Took over 20 min to get checked in and advisor was not very welcoming. I asked for oil change and More

by Hydtrade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rafael Montalvo
Apr 23, 2025 -

Toyota of North Austin responded

We’re sorry to hear about your recent experience and regret that it didn’t meet your expectations. We understand how frustrating it can be to face delays and unclear pricing, especially when you arrive with a scheduled appointment and a valid coupon. Your feedback is appreciated and will be shared with our team to help us improve both communication and service moving forward. If you’d like to discuss your visit further, please feel free to reach out to me directly at jeaster@toyotaofnorthaustin.com. Josie Easter, Service Customer Relations

April 18, 2025

Decent dealership, but you have to be on your toes with the service department. No matter what you are in for they will always some recommendation for additional services you need. The additional service More

by Gwt1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Toyota of North Austin responded

Thank you for your feedback. We’re glad to hear you’ve had a generally positive experience with us, but we understand your concerns regarding service recommendations. Our advisors aim to keep customers informed of potential needs based on vehicle condition and manufacturer guidelines, but we appreciate your perspective and will share your comments with our team to ensure our recommendations remain helpful and transparent. If you ever have questions about a service recommendation or plan, we’re always happy to go over the details. Thank you again for sharing your thoughts. Josie Easter, Service Customer Relations jeaster@toyotaofnorthaustin.com

April 18, 2025

I went to drop off my car at 9:43 since I had an appointment at 10, they received it and told me the recall correction process would take the whole day, I asked if I could have a ride home or a loan More

by jess.miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Aparicio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Toyota of North Austin responded

Thank you for sharing your experience. We apologize for the lack of clear communication regarding the expected service time and available transportation options. We understand how frustrating it must have been to arrange your own ride, only to find the service was completed much sooner than expected. Your feedback is important and will be shared with our team to help improve how we set expectations and support our customers during their visits. If you’d like to discuss your experience further, please feel free to contact me directly at jeaster@toyotaofnorthaustin.com. Josie Easter, Service Customer Relations

April 17, 2025

Great fast and friendly service will be my dealership going forward took great care of myself and my vehicle More

by plv3173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Fulkerson
Apr 19, 2025 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2025

Martin Flores deserves a raise. I had a recall on my car and he made it the best car repair experience I’ve ever had. More

by Ttm15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Flores
Apr 17, 2025 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2025

Joe in Service was super honest and quick! Narrowed down issue saved thousands. Was misled by previous mechanic elsewhere. Definitely trust and recommend, will be back! More

by Peaceofmind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Toyota of North Austin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 16, 2025

Just had my car serviced at Toyota of North Austin, where I both bought the car used, and bought a warranty and service contract. The team here and the protocols at Toyota of North Austin are outstanding! Fi More

by andrewdavidpoles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Apr 18, 2025 -

Toyota of North Austin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 15, 2025

Purchased a 2003 Toyota Tundra from Toyota North Austin with promises it passed a pre-purchase inspection. Within three weeks, Toyota Killeen found 16 major issues including unsafe tires, multiple fluid le More

by Simone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manager Steve Riddick
Apr 17, 2025 -

Toyota of North Austin responded

We’re sorry to hear about the issues you've experienced with your vehicle and understand how frustrating and disappointing this situation must be. While we do our best to inspect all pre-owned vehicles before sale, some issues, especially with older models, can develop or become apparent after the fact. We regret that our response did not meet your expectations and apologize for any delay in communication. Your feedback has been shared with our management team for further review, and we appreciate you bringing this to our attention. If you'd like to discuss this further or explore possible next steps, please don’t hesitate to reach out to me directly at nslocombe@toyotaofnorthaustin.com Neal Slocombe, Preowned Vehicle Sales Director

April 15, 2025

My husband and I bought a 2021 Tesla model S here. I regret every second of it. It was an absolutely terrible and pathetic experience. First, they say it was dirty and they had to clean it, great that More

by johngilpin99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Buantello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Toyota of North Austin responded

We’re very sorry to hear about your experience and truly regret that your purchase left you feeling frustrated and disappointed. It’s clear we fell short of your expectations, and that’s not the experience we aim to provide for any customer. With pre-owned vehicles, especially high-mileage models like the one you purchased, we do our best to inspect them thoroughly before sale. However, we always encourage customers to conduct their own inspections and ask any questions needed to feel fully confident in their decision. We understand your concerns, particularly around the condition of the vehicle and the challenges you faced trying to reach us. Your feedback is being taken seriously and will be reviewed with our team to help us improve moving forward. If you’d like to speak with us directly, please feel free to contact me at nslocombe@toyotaofnorthaustin.com Neal Slocombe, Preowned Vehicle Sales Director