Toyota of North Austin

Ben Davoodi was the worst car salesperson I have had the displeasure of working with. He had issues getting approvals at any price point and kept being very vague and secretive with me during the few days I displeasure of working with. He had issues getting approvals at any price point and kept being very vague and secretive with me during the few days I was trying working with him. He finally "approves" me for a car (this was supposedly a real approval and not a pre-approval as he had been running my credit for days at this point) and I come with my down payment he said I needed, I guess he didn't expect me to come up with the money because suddenly once I'm there; he says I have a repo and I cannot buy a car. Before my current car I only had one car loan that I had paid off and received the title for, and absolutely no bank on any bureau said I had a repo. Only a PAID and closed car loan on any credit report. Ben Davoodi also does not honor employee discounts and did not add one to my offer or to a car he sold to another coworker of ours. The very next dealership I went to approved me for a nicer manufacturer car with way less miles than what Ben "approved" me for. Funny enough, they used one of the same banks that Toyota ran me through and couldn't get me approved through. To me, that just shows Ben's incompetency at his job. Dealership sales managers had also harassed me multiple times to take down this review when I worked here & reviews that were not even mine. If they had approached me one more time I was going to be filing an HR complaint against Ben Davoodi and his managers. I am posting this again because I no longer work here and have to worry about harassment from the terrible Sales Department here at Toyota of North Austin. Buy a car literally anywhere else; you will have a far greater salesman experience than what can be provided here. More

Service rep Brant did a great job. Very customer focused and patient. Fair price. Well done! Very customer focused and patient. Fair price. Well done! More

Always Great service at north Austin Toyota. Fast and reliable work much better than cedar park toyotwla which is only concerned about up selling the customer even when in for included service. Fast and reliable work much better than cedar park toyotwla which is only concerned about up selling the customer even when in for included service. More

Great service, Yadir was my service advisor and he rocked!! I am very pleased with the service department. rocked!! I am very pleased with the service department. More

Usually the service apartment is fine. But when taking my vehicle for my 30K appointment, the staff was incredibly rude and took a long time. After being told my car was reading and waitin But when taking my vehicle for my 30K appointment, the staff was incredibly rude and took a long time. After being told my car was reading and waiting 10 mins, I asked when I could expect my car. 5 mins later my car came out and the service advisor told me that I lied and it had not been 10 mins in a very rude manner. More

Ramin Moazamia is that rare specimen of customer service agent who interacts well with the public AND probably knows how to fix a car as well. He was so kind, explained everything very clearly, and recommen agent who interacts well with the public AND probably knows how to fix a car as well. He was so kind, explained everything very clearly, and recommended an oil change discount on three oil changes. If I were management at Toyota North Austin, I'd give this guy a raise and keep him on board because he is exactly the reason I keep coming back to Toyota North Austin instead of taking care of business at my son-in-law's shop! More

Such responsive customer service, same day repair time and worked to save us money on replacement. and worked to save us money on replacement. More

Communicate well and completed work when they said they would. Would use them against n for vehicle maintenance would. Would use them against n for vehicle maintenance More

Jared had my car in and out in 3 hours with all the required maintenance completed. required maintenance completed. More

I was treated with the utmost respect and kindness. I’ve been a customer for at least 14 years! I’ve been a customer for at least 14 years! More