Toyota of North Austin

Great service. Service writer Will is so helpful and always makes sure that excellent service is given Service writer Will is so helpful and always makes sure that excellent service is given More

Service was quick professional ànd was on the road in less than an hour.Seth was such a nice young man tidy and polite a Pilar to society. less than an hour.Seth was such a nice young man tidy and polite a Pilar to society. More

Two lounges to wait in while car is getting work done. All the employees are nice. Reasonably priced in most repairs. I feel that they appreciate their customers. If my car has needed a few days I have re All the employees are nice. Reasonably priced in most repairs. I feel that they appreciate their customers. If my car has needed a few days I have received a free loaner car. They have a shuttle service. More

Toyota of north Austin is one of the best dealerships of Toyota.. great people and great service All the staff is very well trained and very friendly Much appreciated Thank you Toyota of North Austin Ke Toyota.. great people and great service All the staff is very well trained and very friendly Much appreciated Thank you Toyota of North Austin Keep up the good work More

Setch took great care of me and informed me of every detail and every step of what I need for my car detail and every step of what I need for my car More

This is the second time I have the same advisor, I believe his name is Lucky, he has very good customer service, and follows up when my vehicle is ready. believe his name is Lucky, he has very good customer service, and follows up when my vehicle is ready. More

Spent about a week discussing a new car purchase with not only two people, one of which was Mr. Brady. Received some confusing guidance since the first person said the $500 deposit was refundable... but only two people, one of which was Mr. Brady. Received some confusing guidance since the first person said the $500 deposit was refundable... but the second said it was not. I also expressed my concern with putting down a $500 non-refundable deposit without some official paperwork or documentation... Mr. Brady said they didn't work like that and his email chain is enough documentation. Really wasn't making me feel good about giving them my money, was worried the price would change down the line since it could take up to 4 months to find my vehicle... but i decided to proceed anyways. Mr. Brady at that point informed me that he didn't realize I was in San Antonio and they only sell vehicles to locals in Austin so they have a chance at getting the consumer's business for any services the vehicle needs in the future. So great... I've told other dealerships I no longer require their services and now I need to do the walk of shame back to them. Also ,I started this process to hopefully get my name on the wait-list for a vehicle early... but dealing with Toyota of North Austin has now put me a week behind and wasted my time and effort. If you know you only do business with locals, you should probably make sure you are dealing with a local at the very start. You should probably also contact the various apps that point consumers towards your dealership and do whatever it takes to avoid non-Austin residents from finding you. More

Friendly, and service was done very quickly. Hope the service was done properly. I probably will be back again. Hope the service was done properly. I probably will be back again. More

Great service. Quick turnaround. Friendly people. Comfortable setting. I’ll be back next time I need help. Quick turnaround. Friendly people. Comfortable setting. I’ll be back next time I need help. More

On time, nice service, good staff, take care all issues, clear communication, best service, no delay at all clear communication, best service, no delay at all More