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Toyota of North Austin - Service Center

Austin, TX

4.1
1,310 Reviews
Call Service Center (512) 458-2331

1,310 Reviews of Toyota of North Austin - Service Center

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July 02, 2025

The service was quick, but the discount was minimal even though I always bring my Toyota Camry here. My car is never washed unless I specifically request it — that should really be done automatically. More

by ruby.ybarra1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
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July 01, 2025

The dealers there work fast with you. They really get what you asked for done. More

by Loc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikati, Luckey
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July 01, 2025

Timely, efficient and friendly service. Detailed service proposals and no pressure to accept the recommendations. More

by gregarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 30, 2025

Always treated with kindness & respect! A great team, they do quality work! Appreciate your business! More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam & Gabriel are great workers!
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June 30, 2025

Were willing to work with me on my warranty and service needs, which I appreciated More

by BillyBob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil
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June 28, 2025

For the second time they were unable to resolve my issue. They told me I needed a new front camera and asked me to make an appointment which I did. I left my car in the morning and five hours later they left More

by dmad842
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenner
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Jul 01, 2025 -

Toyota of North Austin responded

Thank you for your feedback. We apologize for the extended wait time and any inconvenience it caused. We strive to honor our appointment times and communicate delays when they occur, and we regret that this didn’t happen during your visit. I would like to look know more details about your experience. If you would be open to discussing, please contact me directly at jeaster@toyotaofnorthaustin.com. Josie Easter, Service Customer Relations

June 26, 2025

Quick service done correctly. Service was scheduled the same day and completed in a short among of time. More

by levortex100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryson Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natalit Castillo Sarmiento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sat Amor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anais Frappoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2025 -

Toyota of North Austin responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 25, 2025

Prompt attention to my car. It was finished in record time. Thank you, Luckey for your service. More

by nieshabell14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikati Luckey
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June 24, 2025

Had to wait 3 hrs for an oil change with an appt and then they couldn't even hand me my keys i had to go find someone and tell me that my keys were sitting in the cup holder out front More

by hsn450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared
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Jun 25, 2025 -

Toyota of North Austin responded

We appreciate your feedback and regret that your service experience fell short of expectations. I apologize for the long wait you have experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. If you would like to discuss this further, please don't hesitate to reach out to me at jeaster@toyotaofnorthaustin.com.    Josie Easter, Service Customer Relations

June 23, 2025

Excellent Service, look for Sergio B. during your maintenance. He is awesome advisor, very knowledged More

by William.renerodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Toyota of North Austin responded

Hello, we're happy you found our staff Sergio to be so supportive during your experience here at Toyota of North Austin. We are always more than happy to assist you if anything else comes up. Take care!

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