Toyota of North Austin - Service Center

Service was mostly good but they messed up my display settings. Even the clock was changed to an odd time. I had to wait 20 minutes to get my car after I paid and then only because I complained. If I settings. Even the clock was changed to an odd time. I had to wait 20 minutes to get my car after I paid and then only because I complained. If I hadn’t asked there is no telling how long I would have waited. Then I drove off without the key fob. More

This dealership is always exceptionally busy and they do a good job of handling the volume of customers. My Tundra was in their possession for 4 months waiting on the replacement engine as part of the Toyo a good job of handling the volume of customers. My Tundra was in their possession for 4 months waiting on the replacement engine as part of the Toyota recall. That time line was not their problem and they did perform the engine swap well. The problem I have with this repair and service is when I picked up my Tundra there was a large dent on the driver's side rear fender. Notification of the damage should have been made to me prior to picking it up, now after 4 months waiting for the engine replacement I will need to have the body repaired. I left a voicemail with the Tech and have not heard back. This is a big problem for me. More

Service department is disorganized, and they didn’t address the water that was inside my right rear door. It’s a brand new Tacoma. Walked into the sales department to kill time and I was immediate address the water that was inside my right rear door. It’s a brand new Tacoma. Walked into the sales department to kill time and I was immediate accosted by someone trying to get me to trade in my new truck. More

Technician was great, waiting room comfortable. Service took longer than expected. The rest of the staff especially at the cashier were unfriendly and unprofessional. The building itself needs upda Service took longer than expected. The rest of the staff especially at the cashier were unfriendly and unprofessional. The building itself needs updating. More

Wonderful experience Courteous professional were able to take me in right a way for my Oil change. Omar service advisor was excellent. to take me in right a way for my Oil change. Omar service advisor was excellent. More

Luckie has provided exceptional services for our Flexdrive Fleet vehicles and consistent timely communication throughout the service visits Flexdrive Fleet vehicles and consistent timely communication throughout the service visits More

The service department is exceptional. The service writers are quite knowledgeable and have always advised me appropriately. That is the primary reason for my decision to continue purch The service writers are quite knowledgeable and have always advised me appropriately. That is the primary reason for my decision to continue purchasing my future Toyotas from this dealership. More